Reply from Speedy BarcodesNov 11, 2024
Thank you for sharing your feedback. We understand your concern and take situations like this very seriously. Upon learning that 9 of the barcode numbers you purchased had been used by someone else, we conducted an investigation and issued 60 replacement numbers to cover the rest of your order. Since it was not possible to determine how many additional barcodes might have been fraudulently used, we provided extra replacements to ensure you have the resources you need for your listings.
Unfortunately, with the vast number of retailers and online platforms worldwide, it is impossible for us to monitor each one to prevent unauthorized use of barcode numbers. At Speedy Barcodes, we are committed to providing our customers with valid, reliable barcodes. However, we cannot control or patrol the actions of third parties who may misuse barcodes without rightful ownership. All UPC barcode numbers we sell were originally issued in the United States, though we are aware that some companies or individuals in other countries may sell barcode numbers without proper ownership rights.
To ensure smooth listings, we recommend first assigning barcode numbers to your products, then creating listings to confirm they are accepted, and finally, printing the barcodes. If you have already labeled products with the initial set of 9 barcode numbers, you may use stickers to cover the original barcode with the new one, if necessary.
If you need further assistance, please feel free to reach out to us directly [email protected] or 3072004802 Monday - Friday 7:00am MST to 3:00pm MST.