SpinLife.comReviews of spinlife.com

It is what we expected but just a little heavier. My husband loves it.

Good product good service, great delivery time, good job!

Had a small problem and they sent me a new scooter. Good scooter but GREAT customer support. Can’t say enough about how kind and helpful they were.

For the most part it’s been very good. I ordered a Rollator and it came the wrong color. My last purchase was a four wheel battery powered scooter and I am very happy with the delivery the packaging and the scooter I picked out.

good price for money.wound recommend the scooter. perfect size for what i need. the only problem i head was it got lost in shipping. they had a tough time finding it,it did show up.

They have excellent customer service if the issues are minor but quickly apparent that they don't care about their clients. On their own website it indicates that they will process your claim with your insurance, I paid for my chair then to discover that I won't be getting a reimbursement... here is a quote from their own webpage "....the process involves these simple steps: Step 1: SpinLife will collect the following information: Insurance Company Name Insured's Name and ID# or Subscriber# Group# Date of Birth (both the insured and the patient, if different) Insurance Company Member Services Phone # Insurance Company Claims Mailing Address Step 2: HIPAA Release Form. SpinLife will email, fax, or mail you a HIPAA Release Form, which gives your physician and your insurance carrier permission to release relevant medical information to SpinLife so that we can successfully submit your claim. Please respond to this form ASAP. Step 3: SpinLife will contact your insurance company to determine eligibility and coverage. Our billing specialists will then contact you with the details, including your total out-of-pocket cost. Step 4: You will need to send the prescription from your physician for all eligible equipment. This prescription must be received by SpinLife before your medical equipment is delivered. Step 5: After all information is received SpinLife will file your claim with your insurance carrier within 7 days. Step 6: Your insurance carrier will process your claim and generally reimburse you within 45-90 days."

We bought one of their small 3-wheel mobility scooters, a TRAVEL PRO 3-WHEEL Model No. MM336SR1003. The value was excellent, service was fine, and shipping was fast... The scooter was easy to assemble and was a joy to ride. We will be using SpinLife for our future mobility needs!

An excellent product; safe, ease of use, nimble and drives great!