Great
Based on 1,230 reviews
SpinLife.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
Richard K.
The website was easy to use. The order was shipped as promised and arrived when expected. It was a great experience
Reply from SpinLife.comAug 21, 2025
Hi Richard. We're happy to hear that you found our website easy to use and that your order arrived as expected. Thank you for sharing your great experience with us!
Linda M.
Terrible! They made me pay $400+ for a new battery, which does not work AND to get it working, I have to schedule an appointment which will cost me an additional $247.
Reply from SpinLife.comAug 19, 2025
We regret you're experiencing issues with the new battery and the additional appointment cost. We'll look into this matter to see how we can assist you. Regrettably your batteries are no longer under warranty with the manufacturer and since you did not purchase the in home service contract with your product there would be a charge for a technician.
Peter H.
Excellent help/advice from Jeff Russell!
Reply from SpinLife.comAug 14, 2025
Hi Peter. We're happy to hear that you received excellent help. Thank you for sharing your positive experience with us!
Catherine F.
I have been in communication with this company for the past three weeks. Regarding the warranty on my pride scooter. I have completed all the requirements they asked of me. Primarily spent $140 on a technical check of the problem with my scooter. I am in need of a new motor. And at this point the company Will not return my calls Will not respond to my emails. I have sent them the information from the certified technician I have sent them the serial number and the code for this item today is August 12 and still no response. PS the day after I posted this review I got a positive response from spin life. So I hope there will be a good out come
Reply from SpinLife.comAug 13, 2025
We regret to hear about the lack of communication regarding your scooter's warranty and the motor issue. We apologize for the inconvenience caused by the delayed responses and will investigate this matter to ensure a prompt resolution. Thank you for your patience.
T M.
Service Tech has yet to get back to me about warranty work/replacement of my not yet 5 month old GT Buzzaround EX. In lieu of that I again ordered a new mobility scooter but Sales customer service rep did not return calls/chat/etc contacts re product questions. After 4 scooter purchases in 4 years I may need to change supplier. I want to be loyal…..but….
Reply from SpinLife.comAug 12, 2025
Hello Tim. We regret that you're having difficulty with warranty service and unanswered questions. We appreciate your loyalty over the years. We will be reaching out to you and we'll look into the service delay and communication issues to improve our responsiveness. Thanks for your feedback.
Bill
Phil is very helpful explaining about wheelchair. Talked to me on the phone and fixed something I need it. Thank you
Reply from SpinLife.comAug 12, 2025
Hi Bill. We're happy to hear that our explanation about the wheelchair was helpful, and we could assist you with your needs over the phone. Thank you for your positive feedback!
Walt W.
Ordering was fast and simple online. The scooter was easy to assemble and I am very pleased with the entire process from SpinLife.
Reply from SpinLife.comAug 6, 2025
Hello Walt. We're happy to hear that you found ordering online fast and simple, and the scooter easy to assemble. We appreciate your positive feedback about your SpinLife experience! We also want to thank you for being a long time valued customer of ours.
Trevor S.
White glove service showed up 4 hours early with no warning. I paid extra for a different color seat and frame which they got wrong. Was offered no refund for what I paid extra but was assured they would atleast send the correct color seat cover. They sent to the wrong address and now won't respond to me. So they basically stole $50 for the seat and frame upgrade.
Reply from SpinLife.comAug 6, 2025
Hello Trevor. We regret that the service and order fulfillment fell short of expectations. The early arrival, incorrect order, and lack of communication are not the standards we aim for. We appreciate you bringing this to our attention. We will be sure you receive the blue upholstery and compensate you the cost of the upholstery.
