Great
Based on 1,230 reviews
SpinLife.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
Terry R.
I ordered a scooter over a month ago. When will I receive my scooter?
Reply from SpinLife.comNov 1, 2024
Hi Terry, We understand your frustration with the delay in receiving your scooter. We apologize for the inconvenience this has caused. We are diligently working with the shipper to resolve this issue as quickly as possible.
Greeneyedlady
Fast, easy transaction.
Reply from SpinLife.comOct 29, 2024
Hi Janet. Thanks for taking the time to share your positive experience. We truly appreciate it!
Donald B.
Right parts and Quick shipping. Will buy from again.
Reply from SpinLife.comOct 28, 2024
Hi, Donald. Thanks for taking the time to share your positive experience. We truly appreciate it!
Genevieve
I was able to purchase another scooter, since I have been waiting for my battery box for months to be delivered and I need a scooter for long distance trips
Reply from SpinLife.comOct 24, 2024
We understand the frustration you experienced with the delayed delivery of your battery box. We appreciate your patience and understanding during this time. We're glad you were able to find a solution that works for you.
Home U.
I purchased a powerchair vehicle lift from Spinlife a year ago and have sent in several reviews about the poor quality and how the lift is no longer useable. I only use this lift 3 to 4 times a month, nowhere near what it is advertised weight and normal use (everyday) advertised, and one year later the frame and has bent so bad that it hits the ground when swinged open and I can't put my powerchair on it because it bends down so much it hits the ground. this is the frame that is bent. I have sent in several reviews on Spinlife website so that customers know about this unit, but they will not post my review because it is negative review but someone who posted a positive review after I sent my negative review gets posted right away. I wonder how many negative reviews they have not posted that may have given me to the information to not by this poor-quality lift. I am now stuck with a lift that is not usable and had to buy a new lift.
Reply from SpinLife.comOct 21, 2024
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to the attention of a customer service manager at [email protected]. Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Michael O.
I like the products and find quality very good. I was disappointed when I found "Free Shipping" also required a surcharge of 15 dollars. I just found out it was an issue of my rural area caused the 15 dollar charge. Graciously, as Spinlife does, refunded the 15 dollars. Surprised and pleased.
Reply from SpinLife.comOct 15, 2024
We apologize there can be an additional delivery surcharge applied to an order. This is determined by certain rural zip codes. As a courtesy for this order we will apply a one-time refund for that amount. Thank you.
BOB
Your prices for plastic replacement parts is so off the charts.
Reply from SpinLife.comOct 21, 2024
We appreciate you taking the time to share your feedback. We understand your frustration with the pricing of our plastic replacement parts. We strive to offer competitive pricing, and we will take your feedback into consideration.
Linda Y.
Delivery poor. Two young men didn't even know what they were delivering. Missing bed rail. No verbal or written instructions.
Reply from SpinLife.comOct 18, 2024
Dear Linda, We are sorry that the original delivery agent did not complete the set up. We are glad to see that they will be back out on Friday, 10/18 to finish the set of the bed rails. Thank you.
