Great
Based on 1,230 reviews
SpinLife.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
Sherry D.
I needed help with an order that I had just placed and SpinLife was able to fix my order
Reply from SpinLife.comMay 8, 2024
Dear Sherry, Thank you for taking the time to let us know how pleased you were with the service that was provided to you. Thank you for your purchase and your 5 Star rating!! Sincerely, SpinLife Customer Service
Brian C.
You are trying to help people when they need it
Reply from SpinLife.comMay 7, 2024
Dear Brian, We at SpinLife take pride in knowing that we are helping to make a difference in people’s lives by the products we sell and the service that we provide. Thank you for taking the time to acknowledge that. We hope you are satisfied with your purchase and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
Joan
I bought one in 2014 for the living room, another in 2022 for the den, another in 2023 for my Son's house for when I visit, just ordered the 4th chair in 2024 for my bedroom. I guess that's it, there's no room in the bathroom.
Reply from SpinLife.comMay 7, 2024
Dear Joan, We appreciate that you took the time to give us a 5-Star rating. You are a long time valued customer and we appreciate your business. Thank you!!! Sincerely, SpinLife Customer Service
Roger K.
Your customer service was great. He helped me find the parts that I needed to fix my scooter
Reply from SpinLife.comMay 3, 2024
Dear Roger, We are pleased to hear that you are happy with the service that was provided to you. We appreciate that you took the time to give us a 5-Star rating. Sincerely, SpinLife Customer Service
Brandon S.
Our representative followed up immediately. I submitted the order yesterday and it’s already in transit! The entire transaction was smooth and seamless and the website has all the necessary content for highlighting the unique attributes, specs, and styles that are offered.
Reply from SpinLife.comMay 3, 2024
Dear Brandon, Thank you for letting us know happy you are with our website and your buying experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your 5- Star rating!! Sincerely, SpinLife Customer Service
Deborah T.
I ordered a custom-made lift chair for my husband at at the beginning of February. I understand since it was customized, it would take longer, but the delays have become ridiculous. Chair was ordered Feb 9 with shipping date of April 9. When April 11 rolls around they email me a new shipping date of April 25. Not surprised it is now April 29 and I checked the site to see the new shipping date is May 10. I call and complain and shortly after I get a text that the chair shipped. Not sure I trust that information. Had I known that they would keep changing the shipping date with no explanation I would have gone with another company.
Reply from SpinLife.comApr 30, 2024
Dear Deborah, We are sorry for the multiple delays due to manufacturing issues. Your order will be shipping within the next few days as we have changed the fabric color upon your approval. In addition we have given you a one time concession as your are a valued customer. We hope you will consider SpinLife for any of your future mobility needs. Sincerely, SpinLife Customer Service
Allen T.
I appreciate your quick response, I’ve been needing batteries for a while now. I’m mechanical so I knew what to do, but some people are not. I think that if you could get them ready to install like you did when the scooter came, it would be helpful and I wouldn’t see so many for sale without batteries.
Reply from SpinLife.comApr 29, 2024
Dear Allen, Thank you for your purchase and your 5 Star rating. We appreciate you comments, they have been forwarded on to the appropriate department for review. Sincerely, SpinLife Customer Service
James N.
A contact member with three minutes until quitting time answered the phone and helped us get answers, no other company would do this, bravo.
Reply from SpinLife.comApr 26, 2024
Dear James, Thank you for letting us know how pleased you were with the service provided to you. Customer satisfaction is very important to us. Thank you for your 5- Star rating!! Sincerely, SpinLife Customer Service
