Great
Based on 1,230 reviews
SpinLife.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,230 approved reviews, newest moderated first
Wade G.
I've bought stuff from these guys for years they are always good about keeping me updated and delivering as promised
Reply from SpinLife.comAug 22, 2022
Dear Wade. Thank you for your review and positive feedback! You are a valued customer and we look forward to supplying all of your Durable Medical Equipment needs!
William
If there was a misunderstanding it occurred at the delivery office , it took 3 days before I called to find out why the scooter hadn’t moved. Only to find out they were waiting for a call from us about the delivery arrangements. Other than that I’m satisfied with your company so far.
Reply from SpinLife.comAug 23, 2022
Thank you for your recent purchase. We are sorry to hear of your delivery delay. We look forward to supplying all of your Durable Medical Equipment needs!
Ronnie L.
everything including delivery times were spot on.
Reply from SpinLife.comAug 22, 2022
Thank you for the five star review and positive feedback! We look forward to supplying all of your Durable Medical Equipment needs!
Sherry S.
This was the best experience we have had buying anything online. Customer service is fantastic and they know their stuff.
Reply from SpinLife.comAug 22, 2022
Dear Sherry, Thank you for the five star review and positive feedback! We look forward to supplying all of your Durable Medical Equipment needs!
Rebecca S.
Ordering parts made simple and fast! Really great experience. Needed new batteries for my EW20. Knowledgeable sales rep sent me purchase order/invoice online,used my PayPal account and Voila, Done in minutes.
Reply from SpinLife.comAug 22, 2022
Dear Rebecca, Thank you for the five star review and positive feedback! We look forward to supplying all of your Durable Medical Equipment needs!
Janet "Lynn" B.
love you, everythng is east to find! You always have what I need!
Reply from SpinLife.comAug 22, 2022
Dear Janet, Thank you for the five star review and positive feedback! We look forward to supplying all of your Durable Medical Equipment needs!
MAC
I have time to do this while I'm on hold waiting for help with my order. It wasn't clear when I ordered a wheelchair for my mom that it wouldn't arrive for 3 months. I do not need it 3 months. But I was already charged for it. It used to be that you would not be charged for a product until it shipped. You have already charged me 300+ for a product that won't arrive for 3 months. That was made clear after I was charged. I never would have ordered it if I had known. I wonder how long it will take me to actually get someone in customer service to cancel the order. ...I'm still on hold. Bummer.
Reply from SpinLife.comAug 10, 2022
Dear Margaret, Thank you for your purchase of the transport wheelchair. I am sorry that the item is on an extended back order with the Drive Medical due to the global supply chain issues. This information was listed on the product page on our website. Your order is in the process of being canceled and you will receive a full refund. It is our hope that you will choose SpinLife for your future mobility needs. Sincerely, SpinLife Customer Service.
William D.
We ordered blue trim but got red instead.
Reply from SpinLife.comAug 23, 2022
Dear William, We are sorry that the wrong color shipped to you. One of our customer service representatives will be contacting you to discuss. We thank you for your purchase and we look forward to supplying all of your Durable Medical Equipment needs!
