SportRxReviews of sportrx.com

Customer Support Team: "THE COOLEST" Order follow-ups, International Tracking updates & just super helpful & friendly. Returns: "AMAZING" After a minor snafu with my order. I dealt with a dude named Phillip, one of the best customer relations people I've ever dealt with. Phillip, took care of business, got everything sorted. Now I've got my new shades & they are SWEEEET !!! OVERALL, ONE OF THE BEST CUSTOMER EXPERIENCES I'VE HAD !!! 😎🇨🇦👍

The customer service/correspondence was fantastic with Oscar. He asked questions, made suggestions in getting my safety glasses, re-do lenses to me corrected.

Sports Rx & Oakley Prizm Golf Awesome Service,Awesome Product.

My sunglasses required a slight tweak in the prescription to get them closer to my other pairs of glasses/sunglasses. I worked with Ray and he was able to make that adjustment and get them sent back and corrected. I appreciate the free modifications they do to ensure customer happiness.

I had recently lost my prescription sport sunglasses and discovered that they weren't made anymore. It is surprisingly hard to find wraparound sport frames that fit a high prescription and low-bridge with the polarized lenses in the color that I wanted. I found SportRx while searching on the web, and Danny helped me find those exact sunglasses and lenses. Thank you!

I seldom, if ever, write reviews. The focus for this review is not about the frustration of an order not going as expected, but about how is was resolved. When it came time for my prescription to be updated I ordered replacement lenses for my existing frames. Once received they were incorrect. Customer service sent a return freight label to have them recut. Later I received an email from the lab that the lenses would be delayed, due to failing final inspection. I called to cancel my order, which was done politely and quickly. So many factors could have lead to the lens issue. Was it the frame style, frame size, lens size, lens shape, my prescription? Instead of focusing on the what didn't go right Oscar, in customer service, and I talked about a better solution. Which combination of lens/frame would work best for my prescription and MTB riding environment. I opted for the Oakley Flak 2.0 with trail prism lenses. Riding in the Pacific Northwest, transitioning from the shadows of a heavy overhead canopy to bright sun light can take a bit for eyes to adjust. These lenses work seamless!! My prescription was also perfect. When I placed my order Oscar stepped up and offered a discount on my order. He also expedited the order to RUSH and covered the overnight freight charge. Huge thanks to Oscar and the SportRx team for excellence in customer service.

Maddie did a fantastic job at helping me order my prescription glasses. She was thorough, informative, and explained all the options very clearly, making it easier for me to order the exact pair I needed. One of the best customer service experiences I've had.

The customer service and product support is by far some of the best I have experienced!!! The team was super helpful in taking my order back and FIXING my prescription sunglasses. Communication was great I got regular updates on my order! I am from out of country and delivery times where very reasonable. Customer service is very hard to find these days and this team is amazing at giving that to there customers. If you are worried about ordering glasses online? Don’t be! I will be ordering more pairs from here again for sure.