Great
Based on 594 reviews
SpotOn4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
594 approved reviews, newest moderated first
Lawrence
SPOTON has been exceptional in helping me in run my business. Whether it be my credit card machine, my website, business loans, or anything else - they have always given me excellent service.
Reply from SpotOnNov 1, 2022
Thanks, Lawrence! We appreciate for your feedback and are grateful for your business.
Nathan H.
Ok company to do business with.
Reply from SpotOnOct 27, 2022
Hi Nathan, thanks for the feedback. If you have suggestions for how we could do better, please feel free to reach out to me any time at [email protected] so I can connect you with the right resources.
Peter
Great company and great customer service which service is executed with stealth and precision and on time .
Reply from SpotOnNov 1, 2022
Thanks for taking the time to leave us a review, Peter. "Stealth and precision" is what we aim for!
Eddie C.
I have had nothing but good experiences with SPOTON since signing on with them 2-3 years ago. I've been working with James Clark on getting my 3rd loan through them - each processes has been smooth & "painless" and the terms have been easy. I very much appreciate SPOTON & plan on continuing to do business with them for as long as I own my business.
Reply from SpotOnNov 1, 2022
Hi Eddie, thanks for the shoutout and positive feedback! James and the whole SpotOn family appreciate your business.
Tayon
great company. easy access and always there when we need them the most
Reply from SpotOnNov 1, 2022
Love to hear it! Thanks, Tayon.
W. W.
James Clark went above and beyond to help fix an issue that others wouldn’t. Thanks to his help I will be staying with spoton. There are hiccups with the system but it works well most of the time.
Reply from SpotOnOct 10, 2022
Thank you for recognizing James and his exceptional service!
customer
Very satisfy with the services SpotOn provides, Thank You.
Reply from SpotOnOct 7, 2022
We appreciate you taking the time to leave a review!
C S.
This company has held our funds for over a month. Over 18k of credit card charges because they made an error. Poor customer service and high turnover of account managers. The reporting is also terrible if you are having to track sales for individual jobs. Save your time and find someone else.
Reply from SpotOnOct 5, 2022
Hi Christy, I'm sorry to hear about your recent experience but am glad we were able to resolve this since. Our team assures me this has been fixed, and we sincerely apologize for the error.
