Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
HH
My claim was quickly handled and paid out. No hassle or questions asked. Thank you.
Reply from Spot Pet InsuranceMay 8, 2026
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Lindsey M.
Be careful with Spot Pet Insurance. I used Spot Pet Insurance for years but when we rehomed one of our dogs (went to my mother in law, in great hands) I tried to cancel my insurance for him and spent so much time in the portal to no avail. I had to call, sit through loops, ended up connected with an AI agent (why didn't I get that from the start? why couldn't that have been a simple chat in the portal?) I learned they don't have an online cancellation option - at all. This kind of setup feels intentionally inconvenient and not customer-friendly. I’d think twice before signing up unless you’re comfortable dealing with cancellation hurdles.
Reply from Spot Pet InsuranceMay 12, 2026
Hi Lindsey, we’re sorry for the frustration you encountered around your cancellation. Cancellation requests need to go through our customer service team so they can be properly processed and confirmed. Our customer service team is available by email or phone Monday through Friday from 8am to 8pm, and Saturdays from 8am to 5pm. We apologize for any inconvenience and appreciate you flagging this.
Darlene G.
Everything very easy!!!
Reply from Spot Pet InsuranceMay 8, 2026
We’re delighted to hear about your positive experience with our pet insurance, Darlene! Thanks for choosing Spot to protect your furry family.🐾
Pamela
Prompt reimbursement for our fur-baby's recent visit to the veterinarian made it less stressful for us.
Reply from Spot Pet InsuranceMay 4, 2026
Hi Pamela, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
Jim H.
Very easy to work with. Company was very responsive and made the reimbursement process a breeze.
Reply from Spot Pet InsuranceMay 4, 2026
We’re delighted to hear about your positive experience with our pet insurance, Jim! Thanks for choosing Spot to protect your furry family.🐾
Lewis D.
Spot was Spot on for processing the payment. They processed the payment before my Siberian Husky Enza went in for her 2 week checkup for a torn CCL. They saved me over $3,300.00 so obviously I highly recommend Spot Pet Insurance. My daughter has 2 German Shepards, they were running in her backyard, 1 of them had her stomach flip and needed an emergency visit to the Vet and an operation. They didn’t have insurance, almost $5,000.00 vet bill. That’s when I decided to get insurance. Dogs aren’t cheap, Spot Pet Insurance is.
Reply from Spot Pet InsuranceMay 4, 2026
Hi Lewis! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Kayla K.
My first claim was processed quickly
Reply from Spot Pet InsuranceMay 4, 2026
Hi Kayla, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Louis L.
Saved me time that I don't have because I'm in bad health
Reply from Spot Pet InsuranceMay 4, 2026
Hi Louis, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
