BARBARA
Great customer service
Great customer service
Reply from Spot Pet InsuranceOct 28, 2025
Hi Barbara, We’re so glad you had a positive experience! Wishing you and your fur family good health.

Excellent
Based on 11,960 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
BARBARA
Great customer service
Reply from Spot Pet InsuranceOct 28, 2025
Hi Barbara, We’re so glad you had a positive experience! Wishing you and your fur family good health.
Molly S.
They are very friendly, and claims are managed extremely well, and quickly.
Reply from Spot Pet InsuranceOct 27, 2025
We’re delighted to hear about your positive experience with our pet insurance, Molly! Thanks for choosing Spot to protect your furry family.🐾
Louis S.
Timely response on claims
Reply from Spot Pet InsuranceOct 28, 2025
Thank you for your wonderful review, Louis! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated!
Terri R.
I wouldn't say I had a great experience but a bit disappointed one ,due to the fact that I put in a claim Spot would say they didn't receive the receipt they needed even though I sent them multiple times . Finally a family member helped me by calling them and strongly ask why they wouldn't reimburse me for my claim . Then I was sent reimbursement. I don't like to raise my voice at anyone, but I guess that's how the world workes now.
Reply from Spot Pet InsuranceOct 28, 2025
Hi Terri we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Gary
Simple to follow
Reply from Spot Pet InsuranceOct 28, 2025
Hi Gary, thanks for choosing Spot to protect your furry family! 🐾
Kelli
It is easy to submit your claims online. The claim is reviewed and your money is deposited directly into your account. It helped pay for my pug to get a cancerous mole/ tumor removed. Thank you!
Reply from Spot Pet InsuranceOct 27, 2025
Hi Kelli, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
Betsy
Quick to answer and fix an issue with a mailing address.
Reply from Spot Pet InsuranceOct 27, 2025
We’re delighted to hear about your positive experience with our pet insurance, Betsy! Thanks for choosing Spot to protect your furry family.🐾
Ronnie A.
Great service
Reply from Spot Pet InsuranceOct 28, 2025
Hi Ronnie, We’re so glad you had a positive experience! Wishing you and your fur family good health.