LD
Great communication
Great communication, fast response for refund!
Reply from Spot Pet InsuranceOct 6, 2025
We’re delighted to hear about your positive experience with our pet insurance! Thanks for choosing Spot to protect your furry family.🐾

Excellent
Based on 11,960 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
LD
Great communication, fast response for refund!
Reply from Spot Pet InsuranceOct 6, 2025
We’re delighted to hear about your positive experience with our pet insurance! Thanks for choosing Spot to protect your furry family.🐾
Carol C.
I really thought Spot would cover things that have been denied, but am grateful for what you do cover.
Reply from Spot Pet InsuranceOct 8, 2025
Hi Carol, thank you for sharing your experience! Please reach out to us if you ever have any questions
customer
Spot insurance is so efficient and quick responding to claims. Reimbursement is received within days.
Reply from Spot Pet InsuranceOct 6, 2025
We’re delighted to hear about your positive experience with our pet insurance! Thanks for choosing Spot to protect your furry family.🐾
Mary Pat G.
Submission of claims is simple and reimbursement fair.
Reply from Spot Pet InsuranceOct 6, 2025
Hi Mary, we’re so glad you had a positive experience! Wishing you and your fur family good health.
Dehaven O W.
Always have a quick turn around time.
Reply from Spot Pet InsuranceOct 6, 2025
We love hearing this, thank you for sharing, Dehaven! Wishing you and your fur family good health
Sal K.
Poor customer service and don’t reimburse for a lot of things.
Reply from Spot Pet InsuranceOct 6, 2025
Hi Sal, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Erika C.
I'm glad I discovered Spot Pet Insurance. I haven't experienced any problems so far, and they are excellent to have for your pets. You get reimbursed for what you've already paid.
Reply from Spot Pet InsuranceOct 6, 2025
We’re delighted to hear about your positive experience with our pet insurance, Erika! Thanks for choosing Spot to protect your furry family.🐾
Nebojsa B.
Terrible. They deny your claim without an explanation. Unacceptable!
Reply from Spot Pet InsuranceOct 6, 2025
Hi there, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team.