Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Deborah W.
Prompt response to our claim. Excellent coverage
Reply from Spot Pet InsuranceJun 5, 2025
Hi Deborah, we're happy to hear that our claim response was prompt and our coverage was excellent. Thank you for your positive feedback! ~ The Spot family 🐾❤️
Yuiet I.
Claim filing and reimbursement was quick and easy!
Reply from Spot Pet InsuranceJun 5, 2025
We are so glad the claim filing and reimbursement process was quick and easy for you! Thank you for sharing your experience with us. ~ The Spot family 🐾🐾
Richard
Spot is there for my two babies, buddy and Cara , my first claim was my deductible. Spot also helps me when my dogs, Buddy and Cara get their vaccinations , and everything they need , reimbursement is very simple and fast. I would rate Spot definitely is one of the top companies for pet insurance. Definitely In the top 3.
Reply from Spot Pet InsuranceJun 5, 2025
Hi Richard, thank you so much for your wonderful review! We are grateful we could be there for you and your pups when it matters the most. ~ The Spot Family 🐾❤️
Tali
We had an amazing experience with Spot Pet Insurance. Only two days after submitting our claim, the reimbursement was deposited in our bank account! Also, the process for claim submission is super easy and user friendly through their app. I recommend them as your pet’s insurance company.
Reply from Spot Pet InsuranceJun 5, 2025
Hi Tali, we pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾❤️
Samantha E.
My only complaint is that for my dog's annual exam with vaccines, it cost me $175 but I only get reimbursed $100. Even after paying $60+/mo for 4 years!
Reply from Spot Pet InsuranceJun 16, 2025
Hi Samantha, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team
Shirley R.
Spot insurance makes your claim fast with not complications.
Reply from Spot Pet InsuranceJun 3, 2025
Hi Shirley, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾🐾
Monica M.
The response is very quick for any request
Reply from Spot Pet InsuranceJun 3, 2025
Hi Monica! Thank you for your positive feedback; we appreciate it! ~ The Spot family 🐾❤️
Edith S.
Took my dog to the vet and did a claim they sent it too the vet they had to cancel that check and still waiting for the check I called them and their stating that they have too reissued me another check
Reply from Spot Pet InsuranceJun 16, 2025
Hi Edith. We understand your concern and want to help address any questions you might have. Please reach out to our team at [email protected]
