Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Angela D.
Very clear on what is covered and how to submit claims. Very past claims and payment process. Premiums are also very reasonable compared to other plans I've looked at.
Reply from Spot Pet InsuranceMar 25, 2025
Hi Angela, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. 🐾
Andie
So far I have been very pleased with SPOT insurance. They are quick to respond to my claims,& quick to process. There are just a few little changes I wish they’d make. I wish it was a little easier to see exactly what the amount was you were reimbursed for a claim. It’s a little tricky to see and wish it just said it in the email they send, saying your claim was processed.
Reply from Spot Pet InsuranceMar 31, 2025
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Adam N.
Very fast, responsive, and professional, thank you!
Reply from Spot Pet InsuranceMar 25, 2025
We’re delighted to hear about your positive experience with our pet insurance, Adam! Thanks for choosing Spot to protect your furry family.🐾
Brittany B.
Filing the claim was very simple. And it was fast.
Reply from Spot Pet InsuranceMar 25, 2025
Hi Brittany, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾
cdmpossible
I never have a problem submitting my claims or having prompt replies about any questions. I feel my pet's health is secure. I'm very happy!
Reply from Spot Pet InsuranceMar 25, 2025
Hi! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Terri R.
They made the process easy and fast. I would recommend them to my friends.
Reply from Spot Pet InsuranceMar 25, 2025
Hi Terri, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support. 🐾
Aimee I.
I submitted the paperwork on a Tuesday and was paid on Friday. Same thing when she was spayed last year. If you don’t understand how to do it the first few times you can call customer service and they are very helpful.
Reply from Spot Pet InsuranceMar 24, 2025
Hi Aimee, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Jacob
Easy to upload documents and get reimbursed.
Reply from Spot Pet InsuranceMar 24, 2025
Hi Jacob, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
