Phil Douglas F.
My first claim was very easy to submit…
My first claim was very easy to submit and was processed quickly.
Reply from Spot Pet InsuranceMar 19, 2025
Thanks for choosing Spot to protect your furry family! 🐾

Excellent
Based on 11,960 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Phil Douglas F.
My first claim was very easy to submit and was processed quickly.
Reply from Spot Pet InsuranceMar 19, 2025
Thanks for choosing Spot to protect your furry family! 🐾
Jennifer S.
Painless to submit claim and they are paying exactly what is included
Reply from Spot Pet InsuranceMar 19, 2025
We’re delighted to hear about your positive experience with our pet insurance, Jennifer! Thanks for choosing Spot to protect your furry family.🐾
Nour M.
Great experience. Smooth, straightforward processing
Reply from Spot Pet InsuranceMar 21, 2025
Hi Nour, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Richard N.
Very Easy to submit receipt for services.
Reply from Spot Pet InsuranceMar 21, 2025
We’re delighted to hear about your positive experience with our pet insurance, Richard! Thanks for choosing Spot to protect your furry family.🐾
Darlene C.
Easy to send in reimbursement info and quick turn around
Reply from Spot Pet InsuranceMar 21, 2025
Hi Darlene, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.🐾
Camille M.
Prompt response, but it asked for prior info and documents that were not part of the initial claim requirements.
Reply from Spot Pet InsuranceMar 21, 2025
Hi Camille, We do our best to be transparent regarding our need for medical records. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records. Most pet insurance providers including Spot use a pet’s medical records provided by your veterinarian to determine if there are any pre-existing conditions that would keep us from approving a claim. If you need further assistance, please give our customer service team a call at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
Sharon
You guys always, always come through for us. We appreciate you so much. We understand how important it is to have insurance on your pet. A little while back we lost one that was.precious to us. I had intestinal problems since the was born. They are your children and we need yo treat them as such. We are seniors. Sam keeps us young and entertained. Thank you so much.
Reply from Spot Pet InsuranceMar 19, 2025
Hi Sharon, we're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
Deborah M.
Claims have been processed immediately and reimbursements timely deposited in my account. Can’t ask for more!
Reply from Spot Pet InsuranceMar 19, 2025
We’re delighted to hear about your positive experience with our pet insurance, Deborah! Thanks for choosing Spot to protect your furry family.🐾