Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Jess D.
They are quick to respond to claims and the app is very user friendly.
Reply from Spot Pet InsuranceFeb 28, 2025
Hi Jess, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Farhan K.
Easy and quick reimbursement
Reply from Spot Pet InsuranceFeb 28, 2025
Hi Farhan, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Jacquelyn M.
They were very caring when my Miss Marbles passed away and even called to check in on me. Thank you for making a very difficult time in my life a little more easy with compassion.
Reply from Spot Pet InsuranceFeb 28, 2025
Hi Jacquelyn, we are so sorry to hear about the loss of your pet. Saying goodbye is the hardest part of being a pet parent and we want you to know we are thinking of you during this hard time. We're glad we could be there to support you when it mattered most~ The Spot Family ❤️🐾
Bharath
Overall really responsive and turnaround on claims was super fast! But I wish they would note what line items were accepted or rejected on a claim and why.
Reply from Spot Pet InsuranceFeb 28, 2025
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Matthew L.
Very quick response to claims requests
Reply from Spot Pet InsuranceFeb 28, 2025
Hi Matthew, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Brian
Such a great company. Can honestly say they are reputable, honor the insurance you pay for and take care of your pets! Highly recommend SPOT.
Reply from Spot Pet InsuranceFeb 28, 2025
We love hearing this, thank you for sharing, Brian! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Joseph S.
This was such a lovely and positive experience submitting a claim for reimbursement. I hope this continues throughout my time with Spot Pet insurance.
Reply from Spot Pet InsuranceFeb 28, 2025
We love hearing this, thank you for sharing, Joseph! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Unhappy S.
Claims process is transparent and simple to use. Prompt payment.. A world of difference from prior pet insurance policies I have had.
Reply from Spot Pet InsuranceFeb 28, 2025
Thanks for choosing Spot to protect your furry family! 🐾
