Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Sol-Luna F.
Took my girlie for her annual and filed a claim on her wellness coverage. Super easy process, great communication and quick resolution. Very happy with this company. Would highly recommend!
Reply from Spot Pet InsuranceFeb 24, 2025
Thank you for your wonderful review, Sol-Luna! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Molly M.
The rep I spoke with when I called in to ask about a claim was very helpful. She answered my questions, waited to make sure I could get into my account on the app, and walked me through the process. She acted like she really wanted to help me and not just rush through my questions. Very polite.
Reply from Spot Pet InsuranceFeb 28, 2025
Hi Molly, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Ana Melissa S.
Navigating their website for submission of claims is easy. Reimbursement for my claims got deposited into my account in only a few days after I submitted my claim. It was a fast and easy process. Their monthly premium payment is reasonable. Thank you!
Reply from Spot Pet InsuranceFeb 28, 2025
Hi Ana, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Brenda D.
The process of filing the claim was easy and straightforward.
Reply from Spot Pet InsuranceFeb 24, 2025
Hi Brenda, thanks for choosing Spot to protect your furry family! 🐾
Bettie
Very good with communication and fast at resolving open claims. Good value also.
Reply from Spot Pet InsuranceFeb 24, 2025
Thank you for your wonderful review, Bettie! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Danya P.
Absolutely ridiculous that I was not notified that the direct deposit bounced back and I’m still waiting for the refund check. I’ve called on this 3 times! I will likely be cancelling my policy!
Reply from Spot Pet InsuranceFeb 24, 2025
Hi Danya, We have sent this over to our customer service team and they will reach out to address your concerns.
Bryce M.
I've loved my experience with Spot! No other company such an understanding policy surrounding pre-existing conditions. Also, Spot has always received and processed most of our claims within a week or a few days and we are so grateful for it!
Reply from Spot Pet InsuranceFeb 28, 2025
Thanks for choosing Spot to protect your furry family! 🐾
Raymond O.
Quick easy claim process.
Reply from Spot Pet InsuranceFeb 24, 2025
Hi Raymond, thanks for choosing Spot to protect your furry family! 🐾
