Excellent
Based on 11,960 reviews
Spot Pet Insurance4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Evelisse J.
Great prices and good customer service. Claims don’t take too long and the process is pretty easy. Great mobile application. They show they cared for my pet every time I called which is important too!
Reply from Spot Pet InsuranceFeb 5, 2025
We're happy to hear you're satisfied with our customer service and mobile app! We're committed to providing the best possible experience for you and your furry friend.
Nancy B.
It is very easy submitting and paying bills.
Reply from Spot Pet InsuranceFeb 4, 2025
Hi Nancy, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
customer
Spot pet insurance has been awesome so far- the claim submission process online was super easy, and it took less than a week for our claim to be approved and reimbursed.
Reply from Spot Pet InsuranceFeb 5, 2025
Thanks for the feedback! We appreciate you choosing Spot to help protect your furry family.
Linda R.
What the insurance paid for. The process time was good. I didn't like how I had to do the process on line only. Everyone isn't good with online services. I rather mail my claims in like I did my previous insurance.
Reply from Spot Pet InsuranceFeb 6, 2025
Hi Linda! Spot has the option to mail in your claims! Please call our team at 1-888-976-6603 to learn more
James
Very prompt with insurance process!!!!!
Reply from Spot Pet InsuranceFeb 11, 2025
Hi James, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Rachel H.
Spot Pet Insurance is great! It’s super easy to submit claims and they are fast in processing claims!
Reply from Spot Pet InsuranceFeb 11, 2025
We love hearing this, thank you for sharing, Rachel! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Paul
I’ve had spot coverage for my cat since 2022 when he was around 2 years old. He had no preexisting conditions fortunately. Recently we had to make two trips to the ER one for a concern for a urinary blockage, another a week later for an actual urinary blockage. Spot has been good so far with my plan and coverage. For a $4,200 combined vet bill I got 90% back, minus my deductible of $250. It took them about 5 business days to file my claim and send reimbursement via direct deposit. So far I would recommend Spot for coverage if you are looking for Emergency/Illness coverage for your pet.
Reply from Spot Pet InsuranceFeb 11, 2025
Hi Paul, We’re so glad you had a positive experience and got your cat the help that he needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Elliott L.
I have more Italian greyhounds that I rescued. spot has been great in managing their health
Reply from Spot Pet InsuranceFeb 11, 2025
We love hearing this, thank you for sharing, Elliott! Wishing you and your fur family good health. ~The Spot Family🐾🐾
