Laurel K.
Wow - easy as pie
Wow. What a quick turnaround for payment! Thank you so much!
Reply from Spot Pet InsuranceJan 28, 2025
Thanks for choosing Spot to protect your furry family! 🐾

Excellent
Based on 11,960 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
11,960 approved reviews, newest moderated first
Laurel K.
Wow. What a quick turnaround for payment! Thank you so much!
Reply from Spot Pet InsuranceJan 28, 2025
Thanks for choosing Spot to protect your furry family! 🐾
Patrice & Alan R.
I immediately was able to submit my claim and with 7 days we were reimbursed.
Reply from Spot Pet InsuranceJan 28, 2025
Hi Patrice, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Michelle H.
Submitting claims is super easy! I love how easy the app is to navigate and how there are step by step instructions to make sure everything is submitted correctly.
Reply from Spot Pet InsuranceJan 28, 2025
Hi Michelle, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Susan
Great customer service and an app that is so easy to use.
Reply from Spot Pet InsuranceJan 28, 2025
Hi Susan, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Saras C.
The app and administration of this insurance is so easy to work with. I submit my bill and within a week I have a reimbursement. Highly recommend spot insurance! Grateful to have it.
Reply from Spot Pet InsuranceJan 28, 2025
Thank you for your wonderful review! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Reganne C.
Easy, helpful and clear
Reply from Spot Pet InsuranceJan 28, 2025
Thanks for choosing Spot to protect your furry family! 🐾
JC
Fairly easy to submit a claim and they give you many months to file. I prefer checks sent over electronic transfer, and the checks arrive in approx. 2 weeks-this is reasonable. Recently, our elderly cat became very ill costing over $3000 in a couple of months. Spot Insurance covered most of these bills without hassle. We are on the 20/80 plan, and in the end, approx 70% of what the vets charged was covered. The four stars instead of five is because of the 50% increase of my premium this year on our dog that has had few claims in 4 years. Additionally, we have the platinum wellness plan which I thought should factor into not having large premium increases. Next year, we may cancel the platinum wellness plan add on because it only makes sense if you have a dental cleaning, and Spot only covers $150 toward the dental cleaning. Dentals cost between $400-800 at most clinics. At least consider counting the overage toward the deductible. The vet bills have not doubled in one year, so I don't understand the rational here and none was provided.
Reply from Spot Pet InsuranceJan 28, 2025
Hi there, Thank you for sharing your experience! We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.
Christy J.
I have really enjoyed having this insurance. It has been way more helpful than I ever planned. Also, the claim process is super easy and the support team is incredibly helpful.
Reply from Spot Pet InsuranceJan 28, 2025
We love hearing this, thank you for sharing, Christy! Wishing you and your fur family good health. ~The Spot Family🐾🐾