Spot Pet InsuranceReviews of spotpet.com

Quick fast claim results

If I could give spot a zero, that would make more sense. I have used this company for years and have not had an issue until recently. I am very irritated that I have had to waste my time for 2 months calling, emailing Spot and my vet to sort out a basic annual visit claim, which is still not completed. Everytime I get the same answers and they will look in to it. Shame on them for not going through what is rightly promised and should be paid for in the contract. They have failed. As a consumer who pays a monthly cost of $82 I would expect better. I simply asking for my cats annual visist to be covered. In the contract it states I will recieve reimbursement for these specific items but spot doesn't like how the vet presented the information - a bundled cost, lab results, and exam note from the day which confirms what has been completed. I will be taking my buisness elsewhere and you should too. There is no needed to be treated like this, especially when I annualy pay $984. Is it too much to ask to recieve compensation of $25 for lab tests? Clearly it is with this company. 11/14/24 Spot has since resolved this issue after 2 months of phone and email.

Very efficient. I do have one negative note and that would be that since I rescued and abused dog from Mexico with no medical history, the basic vaccines were mandated before she could be admitted to the hospital for a procedure that she needed for her ears. Those vaccines were not elective and I felt that they should’ve been covered under the procedure that I had to pay for.

The policy is affordable and easy to understand. I have had my pets insured for years with Spot. Claims are processed quickly. Customer service is always kind and efficient.

So easy to file a claim on line. Fast response. Excellent customer service.

Filing my claim was easy and payment was prompt.

I appreciate the swiftness of the reimburstments and how well constructed the website is.

Great company, easy online access, quick turn around on claims, transparent explanations. 5 stars!!!!!!