Bad
Based on 117 reviews
Spreetail1.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spreetail is the complete ecommerce solution for in-demand brands and manufacturers of big-&-bulky products. Our mission is to propel brands to increase their ecommerce market share across the globe while improving their operational costs.We invest in your success from the start by cutting a large wholesale purchase order. We’ll talk through how our services can skyrocket your growth, whether from our expertise in shipping big-&-bulky items, or by getting you onto more sales channels – we'll develop a custom strategy that’s right for your brand. We list & sell your products across 12+ of the top ecommerce marketplaces & channels while our content experts ensure that product titles, descriptions, and creative assets are optimized for the channel we’re selling on.We deliver fast; next-day fast to 80% of the country by shipping from our seven nationwide fulfillment centers. Our LTL operations make it possible to get Prime status, or 2-day delivery, on previously slow-to-deliver goods.We accelerate your ecommerce growth with strategic, data-based decisions custom to your unique performance and trends. Our close channel relationships give your brand an unrivaled opportunity to participate in the latest programs. We’re a top Seller Fulfilled Prime retailer, a Walmart Pro Seller, and helped pilot the Target+ program.
Spreetail (spreetail.com) has 117 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
Showing 111 reviews with 1 star · Clear filters
John L.
Company refuses to honour the manufacturers warranty on defective item. Definitely one to avoid.
Reply from SpreetailNov 3, 2025
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused by this order. We’d be happy to review the situation and explore possible solutions. Please contact our Customer Experience Team at 1 (866) 639-9320 and have your order information ready so we can assist you promptly.
Richard B P.
Never received my items and was not offered a refund. Do not shop with Spreetail.
Reply from SpreetailNov 3, 2025
Thanks so much for sharing your experience with us! I’m really sorry for the trouble with your order — that’s definitely not the experience we want for you. We’d love the chance to make it right. Please give our Customer Experience Team a call at 1 (866) 639-9320, and have your order details ready so we can get things taken care of for you right away.
Mascha B.
Unternehmen hält sich einfach nicht an gesetzliche Vorgaben wie Gewährleistung Kontakt gestaltet sich sehr kundenunfreundlich und schwierig
Reply from SpreetailNov 3, 2025
Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben! Es tut uns sehr leid, dass es Probleme mit Ihrer Bestellung gab. Wir möchten uns das gerne genauer ansehen und sehen, wie wir das Problem beheben können. Bitte rufen Sie unser Kundenservice-Team unter 1 (866) 639-9320 an und halten Sie Ihre Bestelldetails bereit, damit wir Ihnen schnellstmöglich helfen können.
Kelly L.
Garbage customer service. Dont waste your time purchasing through these bums.
Reply from SpreetailNov 3, 2025
Thanks so much for sharing your experience with us! I’m sorry for the trouble with your order — that’s not what we want for you. Please give our Customer Experience Team a call at 1 (866) 639-9320 with your order details, and we’ll work to make it right.
Trevor S.
Purchased a Terry, Jwood 268, 2 Door Closet with 3 Internal Shelves from this company via Amazon. It arrived damaged but company gave me the run around and not at all interested in arranging collection. Will pursue full refund via Amazon. DO NOT BUY ANYTHING FROM THIS COMPANY It is now the 7th November and the company have only just decided to contest my review as being false. How bad can they get ???? Result for me as I received a full refund through Amazon who also told me to keep or dispose of the goods. SCAM SCAM SCAM COMPANY
Lisa S.
I purchased a SPYRA water gun ($179) from SPREETAIL on Amazon. The gun don’t work after 3 weeks, and it was beyond the 30 day return. The water gun is under warranty, however SPREETAIL wouldn’t replace it. They told me I needed to go directly through manufacturer (SPYRA), so I went to manufacturer who said I needed to go SPREETTAIL since they are the fulfillment center and handled the transaction. They still refused. There is absolutely NO customer service accountability or assistance from them! I will never purchase any product that is distributed through them. I let Amazon know, and will continue to spread the word to help avoid this from happening to others.
Ken K.
Terrible supplier Purchased a pool float which arrived later that scheduled. When we opened it we knew why, product damaged and they tried to fix it. The float smelled toxic upon inspection you could see why. There were two slits in the float that they apparently tried to cover up so they could pass off as new. If that wasn’t bad enough when returned the item in original pancaking securely we were charged a 50% restocking fee. What goes a restocking fee for a defective product?
Mr Michael B.
Ordered 6 Intex type A pool filters, only sent 1 in a box. That meant I paid 23.99 for one £7 filter. Strange there was no product code on the web receipt, just a basket total. It is now clear they are complete scammers and should not be trusted at all. It is incredible that and company like B&Q would associate with them. I will never again buy anything from B&Q market place. Their promise of verified seller is a total lie and means nothing.
