SpreetailReviews of spreetail.com

Terrible and incompetent company. STAY AWAY! Sent me plastic storage containers instead of a $126 weed barrier I ordered through Amazon. The packing label had the name of a different company (VM Innovations). Obviously trying a bait and switch. Customer service incompetent and difficult. If I do not see a full refund in 3- 5 business days, i am putting a stop payment on CC. If ordering from Spreetail through Amazon, be sure to read the reviews - I should have. Will not refund my money until they receive the items in return even though they are the completely incorrect items. Have to jump through hoops for the return. Save yourself the hassle and order from a different company

Received a Bosu ball with a broken pump. Item is useless unless it is inflated. Charged almost 50% restocking fee. Amazon and myself have had contact with them. I am STILL waiting for the remainder of my refund. I am surprised Amazon deal with this 3rd party seller if this is the way customers are treated. Reading the reviews and low star rating this is not new how they conduct business.

Spreetail charged a restocking fee of half of the selling price, saying the product I returned was not useable. I had never taken it out of the box. So it must have arrived damaged. Customer service was of no help. Do not use Spreetail. Amazon should drop this service.

Auf Versand kann man ewig warten. Es wird immer wieder gelogen und behauptet, man würde einen erneuten Versand veranlassen, obwohl die erste Sendung offensichtlich für jeden Menschen mit etwas Verstand nie verschickt wurde. Man wird vom Kundendienst somit nur belogen. Am besten direkt wo anders kaufen.

I wish I'd read other reviews before buying from them via Amazon.I bought a water butt which was faulty and not fit for purpose.The tap connection had a constant leak.Back and forth emails produced no help whatsoever and did not seem to be written by human hand.I supplied proof of purcase to no avail.Amazon could not helpwith this third party seller.Use them at your peril !

Purchased an item through Amazon UK. Did not appreciate this was the source. A 2 day delivery (the reason for purchase) has turned into might turn up in a week. Another one I will assiduously avoid in future.

Total scam. They sent me a table that was already damaged and when I shipped it back - despite my having texted back and forth with them about the condition upon arrival - they tried to charge me a 50% “restocking fee” because of the condition of the item. Fortunately, Amazon refunded me the full amount. Stay away from this seller.

I order an item that claimed to have 1-2 day delivery - this was September 7th. The item didnt even 'arrive' at the courier until Sep 11th. The same day that the package was 'MIS-SORTED' and i stopped receiving any updates. I reached out multiple tomes over the course of a whole week to constantly be told you have to wait 48hrs but they kept resetting that 48hr window every time i contacted them. It is September 20th now and the company still never offered or gave me a resolution, replacement or refund. I had to fight amazon to force a cancellation and refund do to the seller not assist me or being cooperative. They have a documented history of never sending packages, losing them or sending broken products from several reviews across several platforms and marketplaces. They cost me over 2 weeks of the gardening season just trying to get my money back at this point. They have horribly delivery service, don't take their customers or orders seriously and refuse to give refunds. They are very shady and disrespectful to the customers and I truly wish to never deal with this company again.