SpringboardReviews of springboard.com

Spoke with the onboarding folks here and got a lot of information that sounded great, but something was a little off. So, I looked up how many people actually finish and if they end up have to get extensions (which are $1500/mo) and it's extremely high. ~7% finish on time, ~29% need 3-4 month extensions, others either don't finish, or extend even longer. When I asked about it they ghosted me completely, even after two follow-ups. I wasn't rude, I just asked for clarity and if I could negotiate the extension cost.

I’m writing this review to warn others about my experience with Springboard’s UI/UX Design Bootcamp. I enrolled in October 2022 after being told — both on their website and by their representatives — that the program came with a Money-Back Job Guarantee, and that many students are hired even before graduating. This was one of the only reasons I committed to the program and took out a $14,000 loan through Climb. I completed the program in May 2024, applied to jobs for months, followed the career support steps, and still never got a single interview. Then, in October 2025, Springboard suddenly told me the guarantee “doesn’t apply” to my program because I was in a “non-job-guarantee track.” This was NEVER mentioned to me during enrollment or anytime during my program. Their manager, Maria T., acknowledged this only after I requested the refund. Instead of honoring their guarantee, they sent me a long list of free online design resources and told me they can't help further. I am now stuck with a $14,000 loan for a program that did not help me get a job and did not honor what they advertised. Because of this financial burden and lack of support, I’ve had to switch careers entirely. I feel misled, dismissed, and financially harmed. Please be cautious before enrolling. Ask for everything in writing. Their “guarantee” is not what it appears to be.

the curriculum skips portions of theory, go over theory slowly, you get 30 minutes each week with a mentor who is basically your tutor, who can help you with certain parts of the course, which is not enough for me. I have a background prior to starting in coding. you have TAs who are limited to small text window to help you M-F. each section's assignments are too challenging, it needs to be smaller easier exercises and progressively more difficult.

I signed up for the intro to UX course and I was a little late on my mentor email and it’s been a couple months now I’ve completed every assignment and still have no mentor. I’ve moved on to the career track and i experienced technical difficulties and was unable to start my classes on the anticipated start date. I did speak with an admission counselor that helped me get into my account and start. She said she would push forward something so I could be assigned a mentor but I never heard back from her and still don’t have one for either course. I’m paying thousands of dollars and I’m being held back entirely because of the school I’m completely frustrated. This is my future that I am desperate to achieve, I really wanted to believe in this school. But until this issue are resolved my faith is absolutely shattered in Springboard.

Had emergency, tried to get a makeup session for feedback of only project. Advising and mentor ghosted me told me work would get handed back at next session. No responses. Then I finished curriculum which was disorganized and haphazard, I didn't learn much at all. You can find this information other places for free even presented more logically (ironic). I got a refund thankfully.

Frankly, a "2" is generous. Here's why: 1) the program was poorly constructed. It seemed to be quickly woven together from two main resources (DataCamp videos and exercises and free online Harvard lectures) without any clear and cohesive way to learn the material. I've learned more outside of the program in the last few months from Medium articles and books about the nuts and bolts of data science than I learned from Springboard's entire program. 2) My mentor did not really mentor. She provided some guidance and would respond sparingly to emails. The practice of allowing students to speak with a mentor more than once per week began toward the end of my tenure. It was a case of "too little, too late." The "mentorship" was sold as a defining feature, but, frankly, I found it to be lacking. 3) Since leaving the program, I have found that there is a significant bias against it in my local area. When potential employers learn that I have a certificate from Springboard, they turn up their noses. Frankly, I wish that I could get my money back.