Excellent
Based on 520 reviews
Spring Step Shoes4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Spring Step Shoes (springstepshoes.com) has 520 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
520 approved reviews, newest moderated first
Phoebe S.
I love Spring Step Shoes! They have the most beautiful boots! (And sneakers!) Recently purchased the L’Artiste Glynn boot in black and it is fantastic. Beautiful, comfortable, and priced right. You will love this boot!!
Lili P.
The whole process was very easy. I love my shoes and I got them very quickly. Even though I had to return one pair to get a larger size, the process was easy to understand.
Linda F.
First time to shop at Spring Step Shoes. Shoes were nice quality at a fair price.
Julie
The shoes are amazing. However they automatically add the return/insurance fee BUT it still costs an additional $7 to return.
Reply from Spring Step ShoesOct 9, 2025
Hello Julie, Thank you so much for your kind words! We’re so happy to hear you love your shoes. We truly appreciate you sharing your experience with the Free Return Shipping & Package Protection . This is an optional service that can be unchecked at checkout. The $7 return fee applies only when you opt out of the Free Return Shipping & Package Protection and are using our prepaid return label. This deduction does not apply to exchanges or store credit refunds either, and customers are also welcome to use their own preferred shipping method for returns if they’d like. Your feedback helps us continue improving our shopping experience, and we really appreciate you taking the time to share it!
Nelle M.
I love your brand and the sandals. I bought the exact pair years ago and wore them to death!! I looked the sandal up on your website and was sooooo happy you still carry the Santorini style. These sandals are both stylish and comfortable.
Patricia A.
These are the most comfortable shoes EVER…I have three pairs! Thanks so much!!!
Reply from Spring Step ShoesOct 9, 2025
Hello Patricia, Thank you for your 5 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your comfortable new shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Paula P.
Everything about you as a company and your shoes are great. They look and fit perfect.
Reply from Spring Step ShoesOct 8, 2025
Hello Paula, Thank you for your 5 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Shirley O.
My purchases have been delivered in a timely fashion, and the shoes are simply beautiful, not like anything else I've seen. I feel unique when I wear L'Artiste shoes.
Reply from Spring Step ShoesOct 8, 2025
Hello Shirley, Thank you for your 5 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
