SprinlyReviews of sprinly.com

**UPDATE** They did end up refunding me and apologizing that it was in fact their error, although this should have been done before I even needed to argue with them.**** I had not one but two poor experiences with this company: 1. Meals were delivered completely warm all the way through. Yes, I live in AZ in the summer, but I've ordered hello fresh for years and Thistle too, and have never had an issue with their packaging. Instead of taking the blame, their customer service blamed it on FedEx. I had to BEG them for a refund. I decided that when it gets cooler out, I would give it one more go, because i have a lot of food sensitivities and Sprinly is one of the only places I can order from. Big mistake 2. I reactivated my membership on Wed so I could choose some meals for the first week of November. I made sure to skip meals for the coming weeks as it would still be too warm. I woke up today to see my card was charged and the website said I had meals coming this week. I reached out to customer service, and was totally gaslit- they claimed I did in fact order, and since I didn't change it before Tuesday night, it would be shipped. But i only reactivatd my account on wednesday so that is impossible. Instead of being trying to help, they blamed it on me AGAIN and denied to give a refund. I wanted to like this company, but I guess the customer is never right in their eyes.

I absolutely love this meal service and all the meals have been so delicious! I’m the only person who eats plant-based in my household and this works incredibly well for me. A lot of times after making dinner for my family, I don’t set time or effort aside to make something healthy for myself. I just end up eating whatever is quick and convenient. Sprinly provides restaurant quality meals that I can enjoy everyday. For me, the cost is worth it because maintaining healthy eating habits is priceless.

Nope. The meals on the first order I received were not edible. I got them with the gel packs defrosted and leaking all over the meals and the meals were warm to the touch. The companies only solution is to give you a credit. So I order again. The new set of meals were delivered today. We tried the Bean Burrito bowl, which only consisted of beans and rice. The meal had no flavor and the accompanying "salad" was soggy. We then tried the Lasagna, all I can say is YUCK. There was a inch thick tomato sauce on top and through out the meal so you only taste sour tomato, and again, the salad was soggy. Next we tried the Pesto Pasta with Sun-Dried Tomato Cakes, NO NO NO. I didn't mind the cakes but they were burnt on top. We ended up throwing out all 12 meals and since they don't have a refund policy, I guess we are out $200.00. I don't know who's trying these meals and saying they taste good, but they don't. I've cooked Plant Based Meals, so I know they can be very tasty. I think Sprinly needs new recipes.

Your freezer bags were not frozen , lettuce was wilted , seniors don’t like tour food. And you didn’t make it plain to cancel by Tuesday night. So I’m stuck with six more bad meals. We realized I was a better cook than y’all . Sorry, I only wanted to try for one week . Mariann Douglas

I've only had two bowls so far, and both were not as fresh as they should be... lettuce was wilty/brown in one and the cabbage was brown in the other. The one with cabbage had hardly any flavor, either. I added salt and cilantro, but it was still almost inedible. I ended up dousing it with Bachan's Japanese barbeque sauce so it could get eaten. Kind of misses the point, then... I don't really want to eat the rest of the meals since these two were not very enjoyable.

I like the meals

I’ve been needing to have a more vegan diet so this service is wonderful. Fresh, organic, gluten free, and delicious! This week the ice packs were still very cold on arrival but not frozen at all. I’m sure the food is fine but hope those packs will be frozen next time.

Meals are excellent. Easy and quick to prepare. Highly recommend.