mjkpucks
Taylor from Spyder's Customer Service Team
I worked with Tayor from Spyder's Customer Service Team as she helped me with a warranty issue on a Spyder parka. She was fabulous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bad
Based on 70 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Spyder Official Store
Spyder Active Sports (spyder.com) has 70 customer reviews on Folks Told, with an average rating of 1.3 out of 5.
Showing 4 reviews with 5 stars · Clear filters
mjkpucks
I worked with Tayor from Spyder's Customer Service Team as she helped me with a warranty issue on a Spyder parka. She was fabulous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Grzegorz W.
Bought a 5pk of boxers from spyder before joining the military, they have been the only boxers which did not irritate or chafe on long runs etc, superb material, even after 6 years they are still in super condition, very pleased with spyder 👍🏼👍🏼👌🏼
CatK
Helpful customer service... I ordered baselayers from Spyder in both a womens and a mens style. I was hoping the mens would fit because I prefer the style of the mens product. Unfortunately it did not. I wanted to exchange the mens product for more of the womens version. This is a little complicated as it means 1. doing a return 2. purchasing the new product 3. contacting spyder to refund the re-stocking fee However, I was able to contact spyder first by phone and then through their customer service email. It would be nice if the exchange process were a bit easier, but at least I was able to get helpful customer service.
Gaspard
I've ordered the Leader jacket on the Spyder website , it got delivered in 48 hours , I had a question about the fit and the customer service responded in a couple of hours. Great