Mollie S.
Didn’t receive my product
Didn’t receive my product. Customer service said they would ship one out ASAP still waiting on a new shipment no progress and it’s been weeks. Update . The response makes it look like they fixed the issue when this was the original email . Since then I have not received any replacement package that was left at an ups store and not my salon . They don’t seem to want to fix the issue
Reply from Stacy Lash LLCMay 18, 2026
Dear Mollie, We are very sorry to hear about your experience and understand how frustrating this situation must be. According to the tracking information, your package was marked as delivered on April 17. We would be happy to assist further to make sure everything is resolved. If you have any questions or need any help, please feel free to reach out to us. We are always here to help.



