AshleyErickson
Great experience!!
Quick turn around time and great customer service!!
Excellent
Based on 171 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Mission: Beautiful Homes Inc. was founded to provide our customers with superior quality, selection and value in home improvement products. It is our belief that by treating our customers honestly and fairly, quoting realistic lead times, and giving outstanding customer service, we will stand apart from the rest of the industry
Stair Parts USA (stairpartsusa.com) has 171 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
171 approved reviews, newest moderated first
AshleyErickson
Quick turn around time and great customer service!!
Steele A.
Needed the parts quickly. Customer service was very knowledgeable and accommodating.
Edward L.
Everything arrived in a timely manner and the materials are top notch!!
Wochele
I'm very happy with the price , product, and the timeliness of the delivery
Marko C.
I placed the order a week ago and haven't heard from Stair Parts since. No emails or communication on the status of the order.
James T.
I ordered 3 parts and they were delivered in 3 days.
Nestor
The newel posts I ordered are exactly as described and are excellent quality. Customer service was excellent: I sent a question with my order and received an answer within hours. The shipment arrived very quickly, in perfect condition.
Cris
Ordered box newel, got it quickly. Damaged, & I ordered wrong wood. Customer service fixed problems next day. Aside from mix up, post was beautifully crafted!