Great
Based on 531 reviews
StartEngine4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StartEngine is an equity crowdfunding platform that allows everyday people to invest and own shares in startups and early-stage companies. StartEngine has helped over 300 entrepreneurs raise over $125M in capital.
StartEngine (startengine.com) has 531 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
531 approved reviews, newest moderated first
TC G.
Received my online account information in a timely, professional manner.
Reply from StartEngineJun 11, 2024
Thank you for your fantastic review! We’re thrilled to hear that you received your online account information quickly and professionally. Your satisfaction is our priority, and we appreciate your feedback!
Bob V.
Fast and efficient response to my question! Truly impressed with StartEngine customer service!
Reply from StartEngineJun 11, 2024
Thank you for your amazing review! We’re thrilled to hear that you were impressed with our fast and efficient response. Your satisfaction is our top priority, and we’re glad we could assist you. We appreciate your feedback and look forward to serving you again!
Peter C.
Startengine has been great from the start. They provide more than adequate customer service for any issue. I recently had an account issue due to an oversight on my part and it was quickly resolved by Alice.
Reply from StartEngineJun 10, 2024
Thank you for your fantastic review! We’re delighted to hear that your experience with StartEngine has been great from the beginning. It’s wonderful to know that Alice could quickly resolve your account issue. We appreciate your feedback and look forward to continuing to serve you!
Ana P.
Great customer support helpful and efficient
Reply from StartEngineJun 10, 2024
Thank you so much for your kind words! We’re thrilled to hear that you found our customer support helpful and efficient. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again!
Roman K.
I have invested a small chunk of money in cytonics; but it was a lot of money to me. I don't have enough information as to how I will ever earn money from my investment and my portfolio says I have no cash at hand and only reflects my $2063.00 investment. When will I ever get ahead. Isn't this why people invest in the first place?
Reply from StartEngineJun 6, 2024
Hi Roman! Every investment on StartEngine has unique terms. For details regarding a particular investment, please refer to that company's campaign page. These investments are typically longer-term (5+ years) and not immediately liquidating. In accordance with SEC regulations, we are not permitted to provide financial advice or predict any return on your investment. You may want to contact a financial professional to discuss possible investment outcomes. To best understand how investing in startups works, and the possible outcomes, please see the article linked below: www.startengine.com/blog/investing-in-startups-101 Should you have any questions, please feel free to reach out to us directly!
Thomas M.
Through StartEngine I bought JetToken shares for $500 when it became a stock called JetAI value dropped to $25 in the move from StartEngine, this was a loss in value of over 95%, do not recommend using StartEngine, just buy stock directly when it becomes a stock.
Reply from StartEngineJun 6, 2024
Hi Thomas! As a result of a reverse merger with Oxbridge Acquisition Corporation ("Oxbridge") in a business combination transaction that closed on August 10, 2023, former Jet Token shareholders received new common shares of Jet.AI based on a Stock Exchange Ratio determined by the Company as part of the merger/business combination. In addition to common shares of Jet.AI, former Jet Token shareholders also received a number of merger consideration warrants, exercisable for shares of Jet.AI common stock based on a separate Warrant Exchange ratio. For former Jet Token shareholders, the total value per share of the merger consideration, attributed to the Jet Token shares upon completion of the business combination was $0.72/share, consisting of $0.31 in Jet.AI common stock and $0.41 in merger consideration warrants which are exercisable for shares of Jet.AI common stock over ten years. Your new common shares have been adjusted due to the application of the Stock Exchange Ratio, which resulted in the issuance of 0.03095529 common shares and 0.04924242 merger consideration warrants of Jet.AI for each share of old Jet Token held. StartEngine does not have any control over when a company chooses to have a corporate action or what happens to its shares. Please reach out to the company directly for further clarification on this issue. If you have any questions, feel free to reach out to us directly and we will assist where we can!
Nate W.
I had a little trouble understanding the process and a very rapid thorough response assisted!
Reply from StartEngineJun 4, 2024
Hello! Thank you for the 5-star review! We are delighted to hear of this experience! Your support means a lot to us!
Dr. and Mrs. Jack K.
Start Engine has excellent supporting employees who have helped me keep up with my investments in a professional manner. Even if I am frustrated, the employees work in a dispassionate manner and solve whatever problem I have. Recently, I did have a problem with and investment transferred over from Seed Invest and Stella took care of it immediately.
Reply from StartEngineJun 4, 2024
Hello! Thank you so much for the glowing review! We are excited to hear Stella was able to assist you. We appreciate your support!
