StarterXReviews of starterx.co

Reply from StarterXApr 12, 2026

Thank you for taking the time to share your experience, Mr. Famous Osaretin. We are genuinely sorry to hear that you feel this way, and we want to respond with full transparency and respect. At StarterX, every client relationship matters deeply to us and when a client expresses dissatisfaction, we consider it our responsibility to listen, respond, and resolve. Having thoroughly reviewed your case, we want to acknowledge the following: Your journey with us involved setting up a UK-registered business as an international client, a process that comes with real complexity, regulatory timelines, and jurisdictional challenges. We navigated all of that alongside you, and we are proud of what was accomplished on your behalf: Since the commencement of your engagement with StarterX, the following has been completed and is fully documented: ✅ Shopify Store, Fully developed and all admin access, including store and domain, was transferred to you. The store is currently deactivated due to non-payment of Shopify's own platform fee; this is outside our scope and has not been managed or deactivated by StarterX. ✅ UK Private Limited Company, GRAB**** was successfully incorporated on 6 November 2025 with Companies House, despite three prior rejections due to complexities related to your country of residence. We persisted and delivered. ✅ UK Virtual Office Address & Business Phone Number, Procured and maintained continuously on your behalf. We have been covering the monthly costs without requesting reimbursement. ✅ Payoneer Business Account, Active and fully accessible to you under GRAB**** . You have login access to the associated Gmail account through which the account was set up. System records confirm recent sign-ins on your account. Regarding the claim that verification codes go to our number is no longer accurate. Full Gmail and account access was shared with you. The account is in your name and accessible to you. ✅ End-to-End Guidance, Recorded calls, Zoom sessions, written confirmations, and step-by-step support were provided throughout, given the cross-jurisdictional complexity of your situation. ✅ Corporation Tax UTR, Issued by HM Revenue & Customs and the delay was due to HMRC's own processing timelines, not inaction on our part. (The Corporation Tax UTR issued by HM Revenue & Customs was received on 30 March 2026 and the step has been delayed by HMRC and guided the process to you. Delays in obtaining this document were due to system-level processing timelines at HMRC not any inaction on our part.) We have all contracts, call recordings, and written confirmations on record. We understand that waiting is frustrating, especially when you are eager to take control of your business. However, several timelines in your case were governed by third-party institutions Companies House, HMRC, and Payoneer and were not within our ability to expedite beyond what we already did. Regarding the handover of remaining access, this is actively in progress. We have reached out to you directly with a formal resolution path. We are fully prepared to complete the structured transfer of all assets the moment you re-engage with our team. We would warmly invite you to contact our Compliance Team, so we can bring this to a swift and satisfactory close privately, professionally, and in your best interest. We remain committed to you and to doing right by your business. Thanks, Compliance Team, StarterX

Reply from StarterXDec 29, 2025

We take feedback seriously, but this review contains incorrect assumptions and factual inaccuracies that we need to clarify for transparency. First, StarterX Technologies Inc. does not operate any “Indian scam scheme,” nor do we conduct business using any such methods. We are a registered company that works strictly within platform policies and legal frameworks. We do not misrepresent Amazon rules, and we do not ask clients to violate them. Second, the statement that “Amazon rules say it’s illegal to have a third party run your store” is misleading. Amazon explicitly allows third-party service providers (such as agencies, consultants, and account managers) when access is granted properly via user permissions. Thousands of legitimate businesses, including Amazon-approved partners, operate under this model worldwide. What Amazon prohibits is unauthorized access or policy abuse, which we do not practice. Third, we have no record of this reviewer as a client, lead, or onboarded customer in our system. This suggests the reviewer may have confused us with another company or misunderstood how legitimate Amazon service providers operate. We raised this concern directly with Trustpilot before responding publicly, hoping it would be reviewed for accuracy. StarterX focuses on: - Transparent onboarding - Clear scope of work - Client-controlled account ownership - Compliance with platform policies - Long-term business sustainability We encourage anyone reading this to verify facts directly, speak with our active clients, or review our documented processes rather than relying on assumptions or generalized claims. If the reviewer believes this feedback was posted in error, we welcome them to contact us directly so it can be corrected. — StarterX Technologies Inc.