Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Slice
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Slice (startslice.com) has 684 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Hi I love slice my account manager Karter is so nice and knows his stuff got me set up with my company Nickandjessicassprinkles fast and reliable service no issues setting up my device and Karter was on the phone to make sure my start up was nice and smooth. NICK DANIELS
Reply from SliceSep 1, 2023
Thanks for the Review!
SV
Slice V.
DO NOT SIGN ANYTHING THEY SEND YOU!
DO NOT SIGN ANYTHING THEY SEND YOU!
UNTRUSTWORTHY EXPLOITIVE PRACTICES.
I AM LESS THAN UNSATISFIED BY THE AWEFUL EXPERIENCE. I'VE BEEN TRYING TO GET OUT OF THIS MESS FOR A YEAR WITH NO LUCK.
DO NOT DO BUSINESS WITH ANYONE THAT CONTACTS YOU FROM SLICE / CLOVER / FDMS.
THEY WILL TAKE YOUR MONEY AND NEVER RETURN YOUR EMAILS>
Reply from SliceSep 1, 2023
We have tried to contact this customer to offer a resolution. We have been unable to reach them.
JS
Jose S.
Professional. Friendly. Efficient.
Zack was very professional and helpful in getting my business the opportunity to have zero credit card processing fees. As a new business owner it's the little things that help keep us growing.
Reply from SliceSep 1, 2023
Thanks for sharing.
NI
Niccol
JUST PICK UP YOUR PHONE AND CALL SLICE
I was having a rough time getting a POS system for my business because I didn't have too much credit. I was contacted by a third party company (will leave unnamed). Because I was having a difficult time they were taking advantage me with all these extra service charges and astronomical fees. Customer service was horrible and I felt I had to deal with it because i didnt have too many options. Zach from Slice reached out to me and pointed so many things out to me and Continued to check on me even though I had "signed up" with a different company. I am a gut follower and by his third check in I had cancelled with the other company and put all my eggs in Zach's basket and he represented Slice so well I had to believe in them also. This man went above and beyond to get me the best POS system. It took awhile but he didn't give up and I felt I had a partner in this so I didn't give up either. Ultimately he got me a new beautiful POS system, got me off paypal which i had returned to after the "other people", I'm able to get new customers and the experience was just amazing. To this day he calls and checks on me and makes sure everything is going great. I couldn't have made a better decision. I almost feel like I need to set a plate for Thanksgiving dinner for Zach because he's definitely family. My system is great and easy to use. Also I didn't just get lucky with Zach I had great tech support in my set up and never felt like I had to figure anything out or go on youtube to understand. Slice is great in my book and they believe in their customers even before they are customers. They believe in the small businesses in which this country was built on. I was not paid for this review and really didn't think it would be this long. I can't say enough about the system or the service I have received thus far from Slice. People get off paypal and cute little triangles you slip on your phone to accept credit cards and try Slice out. I love having a direct connect where I don't have to push 1 for English, sit on hold for 2 hours and get nowhere. Yes it's a newer company but they will be around. If you try them and receive just half of the customer service experience I have experienced you won't be disappointed.
Reply from SliceMar 21, 2023
Thank you for taking your time to share this and welcome to the Slice family.
CH
Chris
Super easy to start up
Super easy to start up. Lots of support!! Highly recommend
Reply from SliceMar 16, 2023
We are glad you are having a good experience with Slice.
GL
Gary L.
Great POS system, even greater sales associate
I was typical customer filling out different POS systems after switching from the usual, start up POS most restaurants use until they find themselves with no support on weekends when they need it most, To to be honest, I was indecisive between two, and what the deal breaker with me was my salesman, Brian. In a world where most reviews are negative, because many people don’t take the time to write positive reviews I felt inclined to do so. From the first contact, even ongoing till now, Brian has made sure everything was as convenient, understandable, and user-friendly. He was professional, friendly, diligent when it came to the fine print, he made sure I understood everything and made it very comfortable process. Many of our 2 minute phone calls lasted 1/2 hour, with just friendly banter. Don’t get me wrong, Slice, was probably best choice, but 100% Brian made a decision easy for me.
He was never hard to reach even at night time when I accidentally pocket dialed him at 2:30 in the morning to the standard business day. Slice has a great employee with great knowledge even way after the contracts are signed. I look forward to the ongoing relationship in the future. Thanks again Brian you’re the best.
Reply from SliceMar 15, 2023
Thank you for your business and your feedback on the exoerience.
TB
Tony B.
What great customet service Brett and…
What great customet service Brett and the other staff are on top of it. They didnt rest until we had our system up and running with everything we needed. Quick response time and more importantly they contacted me when they said they would. I have three restaurants and I will only use Slice and Brett going forward
Reply from SliceDec 14, 2022
Thank you for letting us know about your experience with Brett.
HH
Heather H.
He made sure that I got what I needed…
He made sure that I got what I needed and was extremely nice and helpful!!!