Stellar ScientificReviews of stellarscientific.com

Research & Development
10715 Red Run Blvd, Owings Mills, Maryland

Write a review Call Directions Website

4.8

Excellent

Based on 616 reviews

Stellar Scientific4.8

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Stellar Scientific

Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.

Stellar Scientific (stellarscientific.com) has 616 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: stellarscientific.com
Website: stellarscientific.com
Category: Research & Development
Location: Owings Mills, Maryland
Listed on Folks Told: 2026

More in Research & Development, Maryland

Write a review

About Stellar Scientific

Stellar Scientific (stellarscientific.com) has 616 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: stellarscientific.com
Website: stellarscientific.com
Category: Research & Development
Location: Owings Mills, Maryland
Listed on Folks Told: 2026

Brad H.

Apr 26, 2023

Beware NO RESIDENTIAL ADDRESSES

Their webpages are very misleading as they will not ship to a residential address. I placed order on April 4th and my PayPal account was charged. I was never contacted by them informing me that my order would not ship. I contacted them on April 25th and was informed of their shipping policy. I was ordering a microscope objective, completely harmless item. My account still has not been credited. Beware if you not a business. Update April 26th order cancelled will order objective elsewhere. The shipping restrictions should be upfront not in the fine print. I never received the email or the phone call, I went back and checked. This may be a fine company if your a business not a hobbyist. Their consumer service is more interested in being combative then helpful you can see that from their response to my review. The tone was more about what I did wrong versus trying to complete my order.

Reply from Stellar ScientificApr 26, 2023

This is a very unfair and inaccurate review of your shopping experience with us. The following wording appears at checkout in the terms and conditions which ALL customers must accept before proceeding with a purchase: "If you are shipping to a residential address, please contact us BEFORE you place your order to see if you qualify for an exemption. 410-764-2225. Some items are never shipped to residential addresses. Please see FAQs." Our policy is explicit. We could have simply cancelled your order, but our customer service team took the time to reach out to you by email on April 9th to give you the option of providing a commercial address as a workaround. This policy is to prevent sales to home based lab activities that are illicit. Unfortunately, it does mean we can't help well intentioned people as well. Your order was made late in the day on April 5th, not the 4th. Following Passover, on April 9th Michelle Jones emailed you directly about our policy not to ship to residential addresses. All of this is documented and available for review. Your PayPal account was never charged. Had payment been taken, you would have received an invitation to review your experience. You had to locate our Trustpilot webpage to leave this review.