Stathis P.
The customer service is very…
The customer service is very professional, friendly without any problems understanding and getting the job done.
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for this review!

Great
Based on 3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Stathis P.
The customer service is very professional, friendly without any problems understanding and getting the job done.
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for this review!
Tobin C.
Easy and they answer the phone
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for the review.
Michael B.
My background serving in multiple places, including starting a 501(c)3, has made gathering the appropriate documentation a longer process. However, Sterling has kept me in the loop with responsive feedback and friendly customer service reps. I appreciate the thoroughness the company is committed to delivering.
Reply from Sterling, A First Advantage CompanyJan 17, 2023
We appreciate you sharing your experience with our team. Thank you.
Dellinger S.
It was an easy software to use. Very quick and efficient.
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thanks for the review!
Jacob G.
Everyone has been very helpful
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for sharing!
MOHAMMAD D.
Times savings
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for the review.
Michele B.
The process was very straight forward, and the representative I spoke with was very personable, and put me at ease. The process, if you haven't been through it before, can be very jarring, but speaking with the investigator was like having a normal conversation.
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for sharing your experience with our team and for leaving us a review!
Brandon C.
Very good people and always polite
Reply from Sterling, A First Advantage CompanyJan 17, 2023
Thank you for this review.