charles J.
I was in and out.The people there are…
I was in and out.The people there are nice and helpful.Good people.
Reply from Sterling, A First Advantage CompanyDec 12, 2022
Thanks for this review!

Great
Based on 3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 340 reviews with 4 stars · Clear filters
charles J.
I was in and out.The people there are nice and helpful.Good people.
Reply from Sterling, A First Advantage CompanyDec 12, 2022
Thanks for this review!
Martinez J.
Feeling safe and secure about my personal information is key. Sterling shows the security and the importance of a background screening. It will get better if there was to be more basic information.in the beginning to more prepare
Reply from Sterling, A First Advantage CompanyDec 8, 2022
Thank you for sharing this! We will forward along that feedback.
Douglas P.
A little confusing. The question for the family member or friends email the way it was worded I thought I needed my recruiter. Plus I have no family and that made it hard.
Reply from Sterling, A First Advantage CompanyDec 7, 2022
Hello. We apologize that the experience was confusing for you. If you still need support, please email [email protected] or call 1-888-889-5248.
quandarrious L.
I had a great time talking
Reply from Sterling, A First Advantage CompanyDec 5, 2022
Thank you for this review.
Ganesh
Each and every query has been checked well and proficient in work. Keep this up
Reply from Sterling, A First Advantage CompanyDec 1, 2022
Thanks for this review!
Charlton E.
What I find most helpful in any experience (and found most helpful in this one) is reasonable responsiveness. I was able to speak with someone contemporaneous to experiencing difficulties so it allowed me to deal with my navigation frustrations "in the moment". Regardless of whether or not the issue can be resolved as quickly as it is reported, it is encouraging to articulate my specific experience in a timely manner.
Reply from Sterling, A First Advantage CompanyDec 1, 2022
Thank you for sharing this and for leaving us a review!
Justin Y.
All was timely and responsive
Reply from Sterling, A First Advantage CompanyNov 15, 2022
Thank you for this review.
Davon B.
My experience was great because they provided multiple options that assisted me with logging in and I was able to see the exact date that I submitted my background check. Thanks again 💯
Reply from Sterling, A First Advantage CompanyNov 15, 2022
Thank you for sharing your positive experience with our team!