Guerrero J.
I let representative know what I needed…
I let representative know what I needed she jumped straight to the point and quickly resolved my concern.

Great
Based on 3,953 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Guerrero J.
I let representative know what I needed she jumped straight to the point and quickly resolved my concern.
Rellie M.
Very accomodating and easy to deal with.
Lee
Very easy to use. Quick and efficient. I missed an answer and called their help line. The Rep. helped me find the entry I missed and I was good to go.
Niranjan R.
Verification process made very easy and contactless during the COVID period. Staff from Sterling are very supportive in explaining if something is incorrectly updated. I really appreciate the the efforts put in by team Sterling in making the verification process simple.
Felisha J.
I had a great experience with sterling all of my concerns that I had was took care of very fast they were very patient with me.Thanks
Chelu E.
The best service ever I'm so happy for the service
Patricia D.
I called for help and the lady I spoke with was very nice. Truly excellent customer service, give her a raise!
Gerald A.
I was unable to submit the last step of the background check on my old laptop, after many attempts. So I called the help line, a very patient and knowledgeable Sterling rep walked me through the whole process. In a matter of minutes I was good to go. Thanks for the professional assistance.