Great
Based on 3,953 reviews
Sterling, A First Advantage Company4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 2,741 reviews with 5 stars · Clear filters
Ellen
During the pandemic the international background check service is a bit difficult which make me very anxious. The csr is very kind to help me get the updates of my background check and patiently explain me all the questions I have. Thank you for their efforts!
MIguel H.
I Called the company to get assistance to complete an application form online and it helped me from start to end meeting my expectations and solving all my questions.
Chamila W.
It's really helpful, I was so upset, I couldn't find my application but the supporting team helped me lot Thank you very much
Brian F.
This review means more than the usual because the support tech didn't quite understand the question, or didn't know the answer, or maybe both, but the point is she hung in there and got the job done. It's the tough situations that tell you how much support you really have, and she really made a difference.
Neil W.
Excellent customer service very profession
Gregory H.
Quick and fast process got everything figured out right a away. Would recommend this company to anyone.
Debra B.
The customer service was great. Hana was very helpful and completely sensitive to my concerns, telling me not to worry. Which I was definitely worried about my information being wrong and being viewed as a huge mistake On my part.
Scott B.
My Sterling employee document showed errors. Mark corrected and I completed. It was frustrating but he quickly fixed.
