Sterling, A First Advantage CompanyReviews of sterlingcheck.com

Extremely poor. Offered a job on the 16th February and still waiting to start as I’m waiting on a background check. Sent countless documents and the correspondence has been very poor. 3-4 phones calls and told something different everytime.

Very disorganised company. Seem to have different teams that can't talk to each other. Don't respond to emails and you can only speak on the phone to a customer facing team who have no idea what's going on. It's incredibly difficult to get an update or check on status. They also rather concerningly don't seem to have any record of information that they have already received creating completely unnecessary and unprofessional delays. Very stressful and difficult to deal with - would avoid.

this awful company. my god how stupid they are. this company or you can't go to their offices. you can't solve your problems by phone it's horrible I prefer to live in the desert

Taken almost 2 months for a background check with no updates from them except when I call or email. Used them before and only took a week, just months before.

Don't bother with this company, It's been two weeks and my check still hasn't come back, I've lost over a week in wages and the job I was supposed to get as well. All I get is it's still pending, any other background check I've had took 2 to 3 days. If you have a job offer and they use this Company don't bother and run they will make you go broke. This company will put you in financial ruins... they should be shut down. I looked on the BBB and there is hundreds of complaints about them!!!

I've waited two days just to get the email from this company so I can set up my account and waited on hold twice as well. The first person said they would call me back in 10 minutes and I've waited 24 hours. I have no idea why it's so difficult but I'm going to use someone else.

So many questions asked, employment gaps, my previous employers asked if they would rehire me (even though it’s been almost a decade!), my HR department has been copied in over voluntary work I did… it’s very invasive and time consuming (about 7 emails sent asking for more documents like employment contracts and employment letters- most of which I had to dig out) if you’ve had several jobs/experience positions within their time frame. Stressful too. Update; I’m less than a week away from my start date and guess what? Nothing. They asked for more documents which I’ve promptly and desperately provided despite me needing time off for my eye surgery. I do not know what will happen if my employer cannot verify my employment. There is little help for candidates and this sham of a company refuses to give you, the candidate whose details they have requested, and information back! Every time I seem to speak to someone who doesn’t really know how to do their job or has terrible reception. Or both.

This background company is trash stuff was inaccurate and the assessment call you never get back in 4 hours they don't care about the candidates getting turned down over misdemeanors but hire felons and pedophiles smx Tyrone for vitro ya all hired a guy with death by delivery of heroin and sex offenders that raped kids but misdemeanor possession charge not hired and no way to address the pre adverse action through sterling. 2 weeks waiting on ignorance.