Great
Based on 724 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
724 approved reviews, newest moderated first
Jaime
Staff was really friendly and went the extra mile to help us find the appropriate space for us. They explained the terms and conditions and showed us our storage space. It was a really pleasant experience with them and we are so glad we chose Storage King!
JESSICA
My initial meeting was awesome. So friendly and clean i was completely satisfied.
Latisha
All of he workers were so polite and friendly. They were very helpful.
Daniel
First class. Clean, warm, well lit, too.
Katherine
The staff is very friendly and helpful.
Customer
The agent was friendly and knowledgeable and very kind.
Hendricks
spot is great , convenient , my only wish was our own separate code to get in.. everyone using the same code is a little nerve racking , I feel uncomfortable with that
Myron B.
Storage King USA bought the storage facility that we were already renting from and promptly raised our rent, required we purchase locks from them and added mandatory insurance which increased our payments over $25 per month. What could we do? We had 2 10X20 units so this increased our bill by more than $50 per month! So we did everything we could to downsize to one unit and now they raised our rent again! No notice and no reason. More than $10.00 more a month! I wouldn't recommend them nor would I ever rent with this company again. Just being greedy.
Reply from Storage King USAFeb 14, 2018
Thank you for your feedback. We are very disappointed to hear that you have had a difficult experience with our facility. Please note that notices are sent out in advance of any rent increases to give our tenants time to make any needed adjustments. If you did not receive this notice, please check with our rental office to confirm we have the correct contact information on file. Storage King USA requires tenants to insure the property they store with us. They have the option to participate in the SBOA Tenant Insurance program or bring in proof of insurance from another provider (i.e. homeowner’s insurance or renter’s insurance that covers your belongings in storage). If you are insured with another provider, please take your proof of insurance to our office and they will get this corrected as well.
