Great
Based on 724 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
724 approved reviews, newest moderated first
Jim S.
Ray is the manager at Route 80 location in Fort Myers. I have my RV there and he was especially helpful with setting up my online account. He also walked me through the interior storage units. This place is as clean as a pin.
Lena
The elevator was too small to take up multiple items, We had to make several trips & I only rented a 5 by 10 cause I didn’t have a lot, the transport carts to the your facility were in terrible condition, wheels missing & the larger carts wouldn’t fit on the elevator, the door on my unit needed fixing, the metal panel was very loose, however the staff was excellent!!!! The facility is in the neighborhood & the call operations center is very good, thanks
Randy and Asia B.
What a wonderful place! They have 24 hour access w/ climate controlled facilities! Ms. Kelly is so GENUINELY sweet and helpful! She went above and beyond for us, and has gained us as loyal customers.
L43
Facility is clean but poor customer service. Person at the front desk had a very nasty attitude and disposition.
Reply from Storage King USANov 14, 2017
We are sorry to hear about your experience at our facility. We work hard to maintain a high level of customer service and therefore, we will consider this further and reach out to our staff.
NORMAND
Excellent service! Would recommend this Storage place to anyone!
STEPHEN
Setting up the storage unit with ADMN was very easy, efficient and the person was very professional and friendly. Business and storage units is very clean and seems to be very secure. Only constructive input, perhaps have units with power wall outlet.
CURTIS
Super Nice people to work with, Storage unit was spotless on the inside. Thanks!!!!
Maria
I have used your rental truck services twice before and never had a problem. Great experience I now needed to get a storage unit this time. Still Great Experience. The ladies in the office are great and pleasant. Thank you!!!
