Great
Based on 732 reviews
Huion Official Store4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shenzhen Huion Trend Technology Co., Ltd. was established in 2011. As a national high-tech enterprise with numerous patents and independent R&D capabilities, Huion designs, manufactures, and markets pen tablets, pen displays, LED light pads, and many other interactive handwriting input devices of the Kamvas and Inspiroy series.
Huion Official Store (store.huion.com) has 732 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 542 reviews with 5 stars · Clear filters
XiGlove子昇
I'm very afraid of strangers, most of the time I would get scared and just pretend the problem I have is solved when it's not to end the conversation. I did not have a problem here, my experience with them are quite pleasant
Paul J.
Great product, lovely quality and easy to use. It feels like a luxury item. I initially had a few questions with connections, but the customer support from Huion was excellent. I'd have no hesitation in dealing with the company again.
MN
Many thanks to Agent Evence who provided excellent customer support. He replied to my ticket very quickly and worked overtime to help me resolve issues!
Bloody G.
Helped me with my issues with my pen, got back to me quickly and was very kind and helpful. I greatly appreciated it
Raul
Excellent support. I had issues with my second replacement and a third perfectly working one was sent.
Ahmed
Customer service is impeccable. My wire was twisted, and even though it was a good couple of months after the purchase, they sent me another one and kept following up with me until I received it. Great people.
Tamia C.
Due to a little mishap, I was concerned that my cord was heading to the wrong place, a WHOLE DIFFERENT STATE EVEN!!! But luckily, with some help from a few friends and determination, I managed to get in contact with support and got everything situated! It does take a hard time to contact them at times, due to different time zones, but once you are in contact, they are the most helpful!! Note to anyone else ordering from the site, TRUST THE SITE!!! They are not gonna lie to ya. Thank you HUION!!
Mak
I guess you can have your cake and eat it too. Ticked the box for every feature I could want from a drawing tablet; from the details of the pen, to the extra step of designing the lamination on the tablet screen to feel like paper when you draw, and more. It is also the first (and only) drawing tablet I have come across that is compatible with a mobile phone /and/ android (so far). I was happy with what I bought, but they sealed the five stars with their customer support. I had a question and they were prompt in response, thorough in their exploration, easy to understand, polite the entire time, and supportive to answer any other unsurities that I brought up along the way. Over all, they give me the impression of a professional and organized company. It would seem Huion lives up to their reputation. (Or at least, the parts of it that I've heard.)
