Average
Based on 200 reviews
Store Space Self Storage3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Store Space understands there are many circumstances that call for renting a storage unit. We also appreciate that what you are storing is meaningful, for sentimental or financial reasons. That’s why we operate our company with the mission statement “Storage That Cares.” We care for your personal belongings as if they were our own, and are committed to provide you with the best storage care experience possible.We offer a wide variety of storage solutions at Store Space; our properties have the latest state-of-the-art features, amenities and security systems expected at a modern self-storage facility. Our storage options include indoor storage, drive-up storage, climate controlled storage and vehicle storage (auto and RV). At Store Space you’ll find the type of storage you need, at a price you can afford.We provide a wide variety of storage unit sizes to cater to everyone’s unique storage needs. Our diverse lineup ensures the perfect size storage for you – you can rent a storage unit as small as a walk-in closet or as large as a three-car garage! We can help you with just a little extra space for seasonal items, or a space large enough for a three-bedroom house; you’ll find the perfect size storage unit at your local Store Space self-storage facility.
Store Space Self Storage (storespace.com) has 200 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
200 approved reviews, newest moderated first
KENNETH T.
Raised the price and then add on late fees. As soon as I can get my stuff out I will never come back. Don’t ask me to ever recommend this place to anyone.
Reply from Store Space Self StorageOct 12, 2018
Hello Kenneth, Thank you for the feedback. Please contact us at [email protected] so we can come to a better solution. We appreciate your business.
Tina P.
I really appreciate the way they handle their business. I love the way they have it setup when the customer calls they have your number already program in the system.
Reply from Store Space Self StorageOct 12, 2018
Hey Tina, We're so happy to hear of your experience! We're thrilled that our system has been so helpful. Thank you for giving us your feedback and for storing at Store Space.
Davis
Terrible experience. New ownership from out of state doesn’t care about the customers. The only thing they care about is getting money from you. The place is a filthy mess and I can’t wait to get out of here.
Reply from Store Space Self StorageOct 12, 2018
Hey David, Thank you for the feedback. We work hard to provide our tenants with an outstanding storage experience, including a safe and clean property. Please feel free to reach out to [email protected] so we can look more into this.
Belen R.
Update an upgrade needs to be improve
Reply from Store Space Self StorageOct 12, 2018
Hello Belen, Thank you for the feedback and we appreciate your business. You'll be glad to know that we are getting our entire facility renovated at the moment and you won't be disappointed.
Sharon
New clean and very reasonable
Reply from Store Space Self StorageOct 12, 2018
Hi Sharon, Thank you so much for your kind comments about our storage facilities. We appreciate your business and look forward to seeing you in the future!
Jennifer M V.
Storage fees went up without notifying us, staff is great just paying too much to storage my stuff
Reply from Store Space Self StorageOct 12, 2018
Hey Jennifer, Thank you for the review and we appreciate your kind comments about our staff. We try to keep our rates competitive while still giving our tenants the most value and amazing customer service.
Vincent D.
They charge top dollar for a shithole of a facility... my unit is full of dirt the blew in with leaf blower, insects, ants, roaches all over the place... they should burn it to the ground and restart fresh...
Reply from Store Space Self StorageOct 11, 2018
Hi Vincent, Thank you for the feedback. Please contact us at [email protected] to see what we can do to help solve this. You'll be glad to know that all of our locations including Bonita Springs are currently undergoing extensive renovations for the entire facility.
LANITA W.
Unreasonable and rude
Reply from Store Space Self StorageOct 11, 2018
Hey Lanita, Sorry to hear about your experience, this is not Store Space policy. Please email us at [email protected] so management can further look into this. Thank You.
