straightaheadbeauty.comReviews of straightaheadbeauty.com

Cosmetics & Makeup
3933 Pembroke Road, Hollywood, Florida

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1.9

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Based on 200 reviews

straightaheadbeauty.com1.9

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About straightaheadbeauty.com

Straight Ahead Beauty is a manufacturer located in South Florida that sells solely business to business and on our website www.straightaheadbeauty.com. Refund or return requests for purchases made anywhere other than our website must be handled at the point of sale. We are only able to assist with warranty claims if a tool is broken or defective and purchased from our website.Straight Ahead Beauty was founded on two principal ideas: that style and beauty are for everyone, and achieving yours on a daily basis should not be a struggle. Our founder's imagination, combined with a team of experts with over 40 years of combined experience, has inspired a line of hair tools and rejuvenating hair care products that not only use the best materials available but also embrace the latest cutting-edge technologies. We are constantly pushing ourselves to bring new and innovative salon-quality tools to your home.

straightaheadbeauty.com (straightaheadbeauty.com) has 200 customer reviews on Folks Told, with an average rating of 1.9 out of 5.

Website: straightaheadbeauty.com
Category: Cosmetics & Makeup
Location: Hollywood, Florida
Listed on Folks Told: 2026

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About straightaheadbeauty.com

straightaheadbeauty.com (straightaheadbeauty.com) has 200 customer reviews on Folks Told, with an average rating of 1.9 out of 5.

Website: straightaheadbeauty.com
Category: Cosmetics & Makeup
Location: Hollywood, Florida
Listed on Folks Told: 2026

Natalie C.

Dec 4, 2023

Buyer BEWARE of Straight Ahead Beauty

I was at the mall today and their stall was right outside the store I needed to pickup from. The first lady was polite a let me go with a simple "no thank you", but the second associate, not so much. I am physically disabled. The second associate not so kindly, (sort of) got me in her chair and wouldn't let me leave until I got something. Then, the girls had "technical difficulties" while standing far away from the stall with my debt card. I tried to return everything less than an hour later, with my partner, who was there for the tail end of the ordeal, taking the reighs. But accotding to the same pushy lady from earlier, because of "the holiday" and the "coupons" they used they weren't accepting returns and refunds. My partner literally said "scammers" under his breath. There were no policies posted anywhere either... I checked my bank statement about 10 minutes ago and can now see three identical processing charges for nearly $200 each. After my experience, the reviews, and dozens of cheap re-listings I've seen after just searching the company name, I'm definitely reporting fraud and fight for my money back in the morning with my bank. I've felt so gross for the rest of the day after this encounter. It's sad but reassuring to see I'm not alone.

Reply from straightaheadbeauty.comFeb 20, 2025

Hello Natalie, Thank you for reaching out and sharing your experience with us. We want to clarify that Straight Ahead Beauty is the manufacturer of the product you purchased, but we are not the retailer that sold it to you. As a manufacturer, we work with independent businesses that operate kiosks and retail locations across the U.S., and they handle their own pricing, promotions, and sales interactions. This means that while we create and stand behind the quality of our products, we do not process transactions, retain customer funds, or oversee individual sales practices. That being said, your satisfaction is extremely important to us, and we never want you to feel disappointed with your experience. While we are unable to issue refunds (as we do not handle the original sale), we would be happy to offer you a replacement product to ensure that you receive a high-quality item that meets your expectations. Please reach out to us at [email protected] so we can assist you in choosing a replacement that best suits your needs. We are here to help and want to make sure you have the best possible experience with our brand. We appreciate your understanding and look forward to making this right for you.