StyleSeatReviews of styleseat.com

Reply from StyleSeatAug 20, 2026

Thank you for sharing your experience with us. We understand how important it is to feel supported and valued while growing your business. We’d appreciate the opportunity to learn more about your concern. Please reach out to us at [email protected] with “App Review” in the subject line so we can connect and assist you further.

Reply from StyleSeatAug 20, 2026

Thank you for sharing your feedback and for highlighting the parts of StyleSeat that support your business. We understand concerns around fees, optional payout services, and new features being introduced over time. Our goal is to provide tools that help Pros manage scheduling, payments, client communication, marketing, and business growth in one place while continuing to evolve the platform thoughtfully. Some fees on StyleSeat support different services across the platform, including payment processing, booking functionality, optional instant payouts, and client acquisition tools. Certain fees may appear together depending on how a transaction is processed and which services are used at the time. We also understand your concerns around wanting more flexibility and visibility when new features or perks are introduced, especially when they may affect overall costs or the experience for long-time clients. We appreciate you sharing your perspective on the loan offerings as well. Feedback around pricing, feature rollouts, and overall value is important as we continue improving the experience for Pros. If you're open to it, please contact us at [email protected] with “App Review” in the subject so we can learn more and help.

Reply from StyleSeatAug 15, 2026

Thank you for sharing your feedback about the new calendar layout. We truly appreciate you taking the time to let us know about your experience, as your insights help us continue improving the platform for both professionals and clients. Your feedback regarding the new calendar layout will be shared with our Product Team for review. Regarding loyalty rewards, please note that if you book your clients yourself (Pro Booked appointments) and the client is not logged into their StyleSeat account, loyalty progress will not be tracked and clients will not receive loyalty rewards at checkout. For loyalty rewards to be applied, the client must be logged into their StyleSeat account when the appointment is completed. If you need further assistance, please reach out to us at [email protected] with “App Review” in the subject line so we can connect and assist you further.

Reply from StyleSeatAug 15, 2026

Thank you for sharing your feedback. We understand your concerns about the booking experiences you’ve encountered and recognize how important it is to feel confident in the clients connecting with your business through StyleSeat. This isn’t the experience we want for our professionals, and we’d like the opportunity to review the specific bookings or patterns you’ve noticed more closely. Additional details, such as appointment dates or client information, can help our team investigate further and provide support where needed. We’ve requested additional information through Trustpilot, but if you haven’t received it, please email [email protected] with “App Review” in the subject line.

Reply from StyleSeatAug 15, 2026

Thank you for sharing your feedback. We’re glad to hear StyleSeat has helped you grow your clientele and stay organized while managing your business. We understand your concerns about how certain bookings may have been attributed as New Client Connections, especially when clients may have come through referrals, returning relationships, or your own marketing efforts. If you believe a client was not introduced through StyleSeat, you can select “Decline” and “I know this client” from the new client pop-up to verify their phone number and remove the connection. You can also request a review directly from the appointment details or contact Support for additional assistance. We also want to clarify the difference between the Premium Plan and New Client Connection fees. The Premium Plan provides access to the business management tools used to run and grow your business on StyleSeat, while New Client Connection is a separate optional marketing feature that applies when StyleSeat introduces a new client to your business. We’ve also requested additional information through Trustpilot, but if you haven’t received that request, please email [email protected] with “App Review” in the subject line so we can review the specific appointments you referenced and assist further.

Reply from StyleSeatApr 1, 2026

Thanks for sharing your experience and for being a longtime StyleSeat user. We truly appreciate it. We’re sorry to hear that your experience didn’t meet expectations. Some fees on StyleSeat can vary depending on the service and settings chosen by the professional, and in certain cases may include pricing adjustments for high-demand time slots. These are typically shown before booking, so you can review the total cost in advance. If you’d like, please reach out to us at [email protected] with “App Review” in the subject line. We’d be happy to take a closer look at your experience and provide more clarity. We appreciate your feedback and have shared it with our team as we continue working to improve the platform.

Reply from StyleSeatMar 11, 2026

Thank you for sharing your feedback. We understand that fees can feel significant, and we truly appreciate you taking the time to let us know your thoughts. Our goal is to make sure you have the tools and opportunities to grow your business while connecting with the right clients. With the New Client Connection program, we’ll run ads and promote your profile across search engines and social media, and you only pay when we get you a new booking. You can also track how well your New Client Connection feature is performing by going to your Marketing tab and selecting New Client Connection. There, you’ll find detailed stats, including the total revenue you’ve earned from clients who booked through the program. We value your partnership and look forward to continuing to support your success.

Reply from StyleSeatFeb 13, 2026

Thank you for taking the time to share your feedback. We understand that pricing and fees are an important part of running your business, and we appreciate the opportunity to provide more context. StyleSeat’s membership and transaction fees support the tools and services designed to help professionals attract and manage clients, including marketplace visibility, integrated payments, automated reminders, client management, marketing tools, and business insights. Many professionals use these features to grow their client base and streamline day-to-day operations. Regarding Smart Pricing, this feature applies an upcharge for premium time slots to help maximize earnings during high-demand times. Professionals maintain full control and can choose whether to use Smart Pricing or turn it off at any time within their account settings. We’re always happy to walk through a detailed breakdown of fees and help ensure you’re getting the most value from the platform. If you’re open to it, please reach out to us at [email protected] with “App Review” in the subject line so we can connect directly. We appreciate your feedback and the chance to clarify.