Summer Mae Reviews | Read Customer Reviews of summermae.com

Summer Mae Reviews | Read Customer Reviews of summermae.com

Summer Mae reviews

152 approved reviews, newest moderated first

Nikki R.
Apr 8, 2024
Return Shipping Not Covered
They did not cover the cost of shipping for returns. I can't think of any other clothing company I've ordered from in the last 5 years that did not have free returns.
Reply from Summer MaeMay 2, 2024
Thank you for taking the time to express your review of our returns procedure. We apologize for any inconvenience this has caused; nevertheless, we offer a free return exchange service. Your satisfaction is our topmost concern, and we're here to make sure you have a good experience with our products and services. We sincerely hope you will email us at [email protected], so we can make it up to you.
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Bailee H.
Apr 2, 2024
False restock/inadequate stock of swim suits
Great experience with one order from SummerMae. Suit came and fit and style were as expected. However, was very disappointed with my second order. I had waited and signed up for email notifications when a specific suit came back in stock. Ordered almost immediately and paid/was charged for the suit. Then a couple of days later received an email that it wasn't actually in stock/stock was not correct.
Reply from Summer MaeMay 2, 2024
We are sorry to learn that the product you're seeking was not in stock. Although we make every effort to provide an extensive range of products, however yet sometimes we may not meet expectations. We appreciate your feedback and will consider it as we enhance our inventory.
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Amanda H.
Mar 23, 2024
The fit was so perfect and the swimsuit…
The fit was so perfect and the swimsuit is great quality!
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Elaine L.
Mar 17, 2024
Two of the three items in my order have…
Two of the three items in my order have not been received. Pillow shows fedex label created March 7. No activity since then. Bathing suit has been delayed in transit at Amazon since March 8. No updates since then. What is the problem? Very disappointed. Will never order from you again. Also, I noticed there was no problem charging my card for all items. I expect a refund.
Reply from Summer MaeMar 18, 2024
Dear Elaine, We're deeply sorry for the inconvenience and frustration you've experienced with your order. We've initiated an investigation into the shipping delays with both FedEx and Amazon to determine the cause and expedite the delivery process. Regarding your payment, we apologize for any oversight in charging your card for items that haven't been delivered. Rest assured, we'll promptly issue a refund for the undelivered items. We've already reached out to you via email to address these issues and find a resolution. Your satisfaction is our priority, and we're committed to making this right for you. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. Thank you for your patience and understanding.
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Caroline A.
Mar 15, 2024
Swimsuit was cheap looking
Swimsuit was cheap looking, I couldn’t see that the material was printed when I was buying it online, & I had to pay for shipping BOTH there and back.
Reply from Summer MaeMar 18, 2024
Dear Caroline, Thank you for bringing this to our attention. We apologize for any disappointment caused by the appearance of the swimsuit and the inconvenience of the return shipping process. We strive to provide accurate representations of our products online, and we understand your frustration. We've reached out to you via email to address your concerns and find a suitable solution. Your satisfaction is our priority, and we appreciate your patience as we work to resolve this issue. If you have any further questions or feedback, please feel free to let us know. Thank you for your understanding.
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Rebekah
Mar 5, 2024
Love love love
The bathing suit is super comfortable and stylish. I feel so pretty in it. Perhaps what I love most, is that - I'm 19 weeks, so I have a bump but it will get much bigger - it fits where I am now in pregnancy but also has room to grow... But that room to grow isn't bunchy. It still fits. The shipping was also really fast.
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Emily A G.
Mar 3, 2024
Absolutely love the ribbed bathing suit…
Absolutely love the ribbed bathing suit purchased! It's even better than pictured. The pregnancy pillow would be better if it were sold with optional pillow covers, bc it gets dirty quickly and needs a cover.
Reply from Summer MaeMar 18, 2024
Dear Emily, Thank you so much for your feedback! We're thrilled to hear that you love the ribbed bathing suit. We always strive to exceed expectations. Regarding the pregnancy pillow, we appreciate your suggestion for optional pillow covers. We'll definitely consider this for future product enhancements to ensure our customers have the best experience possible. If you have any further questions or concerns, feel free to reach out. Thanks again for choosing our products!
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Roxanne B.
Feb 20, 2024
Great products at fair prices
Great products at fair prices, fast shipping and no issues.
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