Average
Based on 216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations.We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
SumoShopStore (sumoshopstore.com) has 216 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
216 approved reviews, newest moderated first
Krzysztof G.
The product arrived as described. Nearly perfect condition. Great customer service and fast replays to my emails. I give 4 stars because the package was slightly delayed. I am very happy with my purchase .
Reply from SumoShopStoreDec 6, 2024
Hi Krzysztof, thank you for your positive review and we hope you enjoy your item!
Client
Sumoshop. Et un super site retrogaming. A recommander, en plus le service client et à votre écoute. Bravo 👍😃.
Reply from SumoShopStoreDec 6, 2024
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis de savoir que vous appréciez Sumoshop et notre service client.
Hamad A.
Some game not working in my ps vita oled 512 gb 😞
Reply from SumoShopStoreNov 30, 2024
Hi Hamad, so sorry you are having an issue. We don't see any support request from you regarding this one though, so just contact our support team on our website and we will help.
Eliezer R.
What made my experience great was the customer service. SumoShopStore made sure I was informed and notified me at evert change. A rarity in todays consumer world. My item was more than what I expected. I will be buying from the soon.
Reply from SumoShopStoreNov 18, 2024
Hi Eliezer, thank you for your review. We appreciate your business!
Jesse R.
Excellent Vita Condition , just presentation alone was a amazing. It comes with everything you need to keep your vita safe, gifts and tons of games !! I take my vita everywhere. Thx Sumo , I am very happy and i would recommend to upgrade your vita !!
Reply from SumoShopStoreNov 18, 2024
Hi Jesse, please enjoy your Vita and thank you for your review!
Alex
Purchased my 2nd product from these guys, first product worked perfectly. The customer service and speedy responses to any queries were excellent and any questions were answered.
Reply from SumoShopStoreNov 15, 2024
Thanks for coming back Alex, and we hope to serve you again in the future again!
Jill T.
The order arrived as advertised. The shipping wasn’t updated until after the product was received.
Reply from SumoShopStoreNov 6, 2024
Thanks for your purchase Jill and we are glad you are enjoying your product! We have since updated our tracking system so customers receive an email notification as soon as their order ships.
Mohammed M.
Was given a faulty gameboy. I have tried everything theyve told me to.do and instead of giving me a new one they have gone silent for weeks.
Reply from SumoShopStoreOct 30, 2024
Hi Mohammed, we only ever received one email from you (Ticket #5325) on 2024-09-26 where you requested the shipping status of your order. We replied the same day. If you are having an issue with your order, please send us an email at [email protected] so we can assist.
