Sun Bright Lighting Reviews | Read Customer Reviews of sunbrightlighting.com

Sun Bright Lighting Reviews | Read Customer Reviews of sunbrightlighting.com

Sun Bright Lighting reviews

87 approved reviews, newest moderated first

Arlette M.
Jul 7, 2022
Great customer service
Great customer service! Was so helpful with product information and suggestions.
Reply from Sun Bright LightingAug 6, 2022
Thank you, Arlette, we really appreciate your feedback and glad to have helped you out!
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Dustin
Jun 10, 2022
I ordered lights that said they were in…
I ordered lights that said they were in stock but was emailed that the were out of stock and then I select an alternate that’s said it was in stock but those weren’t in stock either. The site needs to have a better way of showing available inventory so I don’t give you my money for things that you don’t have. I do appreciate that you refunded my money but now left with nothing to show for the waste of time looking at your web site. I’ll never shop here again simply because I don’t know what I’ll be able to receive once my order is placed
Reply from Sun Bright LightingJun 10, 2022
Hey Dustin, We're very sorry for the inconvenience. Our website had some technical issues where it wasn't updating the inventory accordingly and it needed to get fixed in the back end but all is good now. In the future you may always call us directly as well to make sure your order is good to go before placing it but the systems inventory is now fixed and working properly for future use.
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Carrie G.
May 21, 2022
Please work on less packaging
Please work on less packaging. Pretty large box for five little 2” tall boxes for patio light bulbs. Website was easy to use when I wasn’t exactly sure of the product I needed. The detail you gave allowed me to make the correct choice.
Reply from Sun Bright LightingMay 23, 2022
Thank you for your feedback Carrie, Ill forward this to the shipping department to be causious when packaging future orders. For light bulbs, its really important for us to make sure the packaging is secured enough to make sure the bulbs do not break or get damaged in transit to ensure safe arrival. Im glad you were able to find what you needed on our website. We strive to make it as easy as possible.
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B. A.
May 10, 2022
Misleading Product Information
Misleading product description listing. The item I purchased was described as Outdoor rated and sold as landscape lighting but when I received it, was for indoor use only. Customer service was not helpful.
Reply from Sun Bright LightingMay 23, 2022
Hello, Im sorry for the issues on the website copy. We had our team go over all of the details on all of the products and fix any issues so this doesnt happen again in the future.
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Sam W.
May 8, 2022
The customer service rep I spoke with…
The customer service rep I spoke with was able to help me find the items I needed and made great suggestions for our project. The quality of the fixtures is great and looking forward to doing my front yard soon
Reply from Sun Bright LightingMay 23, 2022
Thank you, Sam, I'm glad our team was able to help you find what you need and feel free to always give us a call if you need any future assistance.
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Steven C.
Apr 16, 2022
Ordered bulbs for outdoor uplighting…
Ordered bulbs for outdoor uplighting system. Bulbs arrived on time, as advertised, and worked perfectly!
Reply from Sun Bright LightingMay 23, 2022
We're happy you were satisfied with the items. We strive to get the products to our customers as fast as possible!
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Mark H.
Apr 11, 2022
Outstanding customer service!
Outstanding customer service!
Reply from Sun Bright LightingMay 23, 2022
Thank you Mark!
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