Sunlighten, Inc.Reviews of sunlighten.com

Reply from Sunlighten, Inc.Jan 7, 2025

Thank you for the wonderful feedback, Colleen! We're so glad to hear that our Sauna Consultant was able to provide you with the information you needed to make an informed decision. We’re here to help anytime, and if you ever have any more questions or need assistance, don’t hesitate to reach out. If you love your sauna, we also have a referral program you can easily join and earn rewards for sharing the wellness with others. You can learn more at www.sunlighten.com/referral. Enjoy your sauna!

Reply from Sunlighten, Inc.Jan 7, 2025

Thank you so much for sharing your experience! We're thrilled to hear that Ryan was able to guide you and your husband through the process with great service and patience. We truly appreciate your recommendation! If you ever need anything further, please don't hesitate to reach out. Also, don't forget about our referral program! If you love your Amplify sauna, feel free to share your experience with others and earn rewards through our program. You can learn more at www.sunlighten.com/referral. Enjoy your new sauna!

Reply from Sunlighten, Inc.Jan 7, 2025

Thank you for your wonderful feedback, Luke! We’re so glad to hear that Ryan provided you with such a great experience—his friendly and knowledgeable approach truly makes a difference. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your sauna!

Reply from Sunlighten, Inc.Jan 7, 2025

Thank you for sharing your experience, Melissa! We’re so happy to hear that the Solo System is a perfect fit for your space and lifestyle. It’s great that you’re able to enjoy all the benefits of a sauna in such a convenient, portable option! If you have any questions or need assistance, don’t hesitate to reach out. Enjoy your sauna experience!

Reply from Sunlighten, Inc.Jan 7, 2025

Thank you for your wonderful review! We're thrilled to hear that Lauren made your purchasing experience smooth and easy. Her helpfulness and efficiency are exactly what we aim for, and we’re glad it made a positive impact on your journey. Enjoy your new sauna, and feel free to reach out if you need anything else!

Reply from Sunlighten, Inc.Jan 2, 2025

Thank you for taking the time to share your detailed feedback, John. We’re glad to hear that you found the sauna easy to assemble and solidly built, though we’re sorry to hear it hasn't met your full expectations. The ambient temperature in the basement, as well as the location of the unit, could influence the heating time, especially if the baseline temperature is on the lower side. We would love to help you ensure your sauna is performing optimally, so if you haven’t already, please reach out to our team for further assistance at 877-292-0020x3. They can help troubleshoot any concerns and explore solutions to improve your experience. We appreciate your feedback and are committed to working with you to find a resolution. Thank you again for bringing this to our attention.

Reply from Sunlighten, Inc.Jan 7, 2025

Thank you for your review, Dennis! We're so happy to hear that Victoria was able to assist you with your sauna purchase. We appreciate your kind words and are confident that you'll enjoy all the benefits of your new sauna. If you have any questions in the future, don’t hesitate to reach out!

Reply from Sunlighten, Inc.Jan 2, 2025

Thank you for your review, Nicholas! We’re so happy to hear that you’re enjoying your sauna and using it regularly—it’s great to know it’s making such a positive impact! We apologize for the issue with the inside sauna buttons cover. While we’re glad to hear it’s still functioning properly, we want to make sure everything meets your expectations. Please reach out to our Customer Care team at 877-292-0020x3 so we can assist you further and ensure you're fully satisfied with your sauna experience. Thank you again for your review, and we appreciate your support!