Excellent
Based on 2,231 reviews
Support Pets4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Shacora R.
I signed up Monday and got my documents by Wednesday. It didn't take much time at all to answer a few questions and sign up. This was very helpful and i appreciate the fast responses. Thank you so much!
Reply from Support PetsJan 13, 2025
That's our goal! A hassle-free service, easy and fast! Enjoy the best moments with your ESA!
customer
Quick response
Reply from Support PetsJan 13, 2025
That's our goal! A hassle-free service, easy and fast! Enjoy the best moments with your ESA!
Sheila J.
I've used Support Pets before with Marcy each time I've moved. This time may be the hardest. The Landlord is strictly anti pets & I'm hopeful he will see that Marcy isn't a pet, but a very important medical necessity to me. I have letters from my previous counselors also
Reply from Support PetsJan 13, 2025
Thank you for your review and support! Count on our team, we're always here to assist. Enjoy life to the fullest with Marcy! They are more than pets, they are family. Thanks for trusting and choosing us
Richard M.
The website leads you to believe that you will receive a hard copy of the verified documents and items that they promote. After you submit your credit card they inform you that they want another $144 to get the documents and items that they lead you to believe you would get with your initial order. It’s a total rip off!!! Avoid buying anything from Support Pets!
Reply from Support PetsJan 13, 2025
Hi there! What we do is : We offer promotions. We send many promotional e-mails offering a variety of items and bundles. We have the electronic ESA letter, which is sent via email, as well as a physical certificate that we send to your home. We like to provide options to our customers. Now, it is at your discretion whether to purchase it or not. Please be sure to read the details of the product you're purchasing carefully. If you have any doubts or made a purchase by accident, simply contact our customer support team, and one of our representatives will be happy to assist you. You can always count on us!
KIRK
Allowed me to get my documents in a quick, easy, and efficient way.
Reply from Support PetsJan 13, 2025
Hi there! Thanks for your review and support! We are glad that the service was fast and easy, Just like we aim to! Enjoy it to the fullest
Yolanda C.
Affordable, fast and easy approval
Reply from Support PetsJan 13, 2025
That's our goal! An affordable, hassle-free service. Easy and fast! Enjoy the best moments with your ESA! Thanks for trusting and choosing us
Jane M.
All Support Pets does is add you to a database and mail you a vest and certificate that mean nothing. Look it up yourself: "Do emotional support animals need database certification in the US?" (answer is no) "Can emotional support animals be kicked out of a store in the US?" (answer is yes, they can also be denied access in the first place) "Can emotional support animals go everywhere with you?" (answer is no) Don't waste your hard-earned money on this useless scam! Support Pets, you know as well as I do that all you're doing is taking advantage of people who love their pets.
Reply from Support PetsJan 13, 2025
Hi there! We have a site explaining every single point that you've inserted in this review. Since you are not a customer and not an ESA user, we kindly ask you not to provide fake reviews. This site is for real customers to provide real reviews, helping those who are also seeking answers. Clarifying the claims above : Emotional Support Animals (ESAs) have been 100% legal in the U.S. for more than 40 years. Since the late 1980s. Various laws, such as the Fair Housing Act (FHA), confirm their legitimacy and provide protections. Q: Do emotional support animals need database certification in the U.S.? A: No, ESAs do not require database certification. To be recognized by law, they must be prescribed by a licensed doctor in your state, as specified by the laws like the FHA. Q: Can emotional support animals be kicked out of a store in the U.S.? A: This depends on the store's specific policies. Since we have thousands of stores and businesses accross the country, all with different management and policies, the best way of checking that is contacting the business beforehand and discuss your situation. Q: Can emotional support animals go everywhere with you? A: ESAs don’t have universal access. They can accompany you in many places, but it depends on the policies of the establishment. Always check their rules ahead of time—it's common sense and helps avoid misunderstandings. Thank you
GG
5 stars fast process. Easy to use and set up. Definitely will be recommending .
Reply from Support PetsJan 13, 2025
Awesome! Thanks for your support! That's our goal! A hassle-free service, easy and fast Enjoy the best moments with your ESA!
