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Supportwave Reviews | Read Customer Reviews of supportwave.com

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Supportwave

SupportwaveReviews of supportwave.com

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4.8

Excellent

Based on 205 reviews

Supportwave4.8

Reviews205 About Contact

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Rating breakdown

5 star91%
4 star4%
3 star0%
2 star1%
1 star4%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Supportwave

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.

Supportwave (supportwave.com) has 205 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: supportwave.com
Website: supportwave.com
Category: Repair & Services
Listed on Folks Told: 2026

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supportwave.com

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The company replied to 100% of reviews.
Most recent review: January 2024.

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Supportwave reviews

205 approved reviews, newest moderated first

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Mark
Feb 10, 2022
Excellent service
Excellent service, would highly recommend
Reply from SupportwaveFeb 10, 2022
Hi Mark, thank you for your feedback. We are here whenever you need us! Keep well, Caitlin
Report
Mark
Feb 9, 2022
Excellent and fast service
Excellent and fast service. Very bright and friendly nerd...
Reply from SupportwaveFeb 9, 2022
Thanks for your review Mark. We appreciate it!
Report
David B.
Feb 9, 2022
Adam was a pleasure to work with and…
Adam was a pleasure to work with and very knowledgeable. He solved my issue in a timely manner and I wouldn't hesitate to recommend. Thank you again, great service and platform.
Reply from SupportwaveFeb 9, 2022
Hi David. We are delighted Adam was able to assist you. If you favourite him on the platform, you will be able to request him directly for any future tech problems. Keep well, Caitlin
Report
Chris Del P.
Feb 9, 2022
Shawn was a professional and expedited…
Shawn was a professional and expedited my repair with efficiency and professionalism !!!! Many thanks !!!
Reply from SupportwaveFeb 9, 2022
Hey Chris! Thank you so much for your feedback. We will let Shawn know he did an awesome job. Keep well, Caitlin
Report
DAVID C.
Feb 6, 2022
Not as quick as I expected which caused extra fees
Not as quick as I expected which caused unexpected charges, plus extra charges from my bank for foreign transaction, but completely satisfied with result.
Reply from SupportwaveFeb 7, 2022
Hi David, thank you for your feedback! If you don't mind, a member of our team will be in touch shortly to find out more about the transaction fee that you incurred. Keep well, Caitlin
Report
Brad C.
Feb 3, 2022
Great service!
Andrew quickly and systematically resolved my issues. It was easy to communicate with him. He made me feel very comfortable during the entire process. I couldn't be happier with the value and quality of the service. I will definitely use this service again in the future.
Reply from SupportwaveFeb 4, 2022
Hi Brad, thank you so much for your positive review. We will be sure to let Andrew know he did a great job. We are here whenever you need help with your tech. Keep Well, Caitlin
Report
Michael H.
Feb 1, 2022
Bryce was OUTSTANDING..
Bryce was OUTSTANDING... Zach wasn't able to continue and fix the issue, so Bryce came on. He actually called me and explained what the problem was and what needed to be done. He felt bad that he couldn't fix things, but he pointed me in the right direction.
Reply from SupportwaveFeb 2, 2022
Hi Bryce, thank you so much for the great review. Please let us know if we can help you further and we will get one of our most senior nerds on the case. Hoping you have a great week ahead, Kelvin.
Report
Tooles Consulting L.
Jan 30, 2022
Really easy service to use
Really easy service to use. The Nerd was ace and my problem resolved. Would use again.
Reply from SupportwaveJan 31, 2022
Hi Zoe, that's great to hear! Thanks so much for taking the time to leave a great review! I will pass your feedback on to the nerd. Hoping you have a great week ahead, Kelvin.
Report

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