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Supportwave Reviews | Read Customer Reviews of supportwave.com

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Supportwave

SupportwaveReviews of supportwave.com

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4.8

Excellent

Based on 205 reviews

Supportwave4.8

Reviews205 About Contact

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Rating breakdown

5 star91%
4 star4%
3 star0%
2 star1%
1 star4%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Supportwave

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.

Supportwave (supportwave.com) has 205 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: supportwave.com
Website: supportwave.com
Category: Repair & Services
Listed on Folks Told: 2026

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supportwave.com

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The company replied to 100% of reviews.
Most recent review: January 2024.

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Supportwave reviews

205 approved reviews, newest moderated first

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akali J.
Jan 5, 2022
Great job
Great job, on time, friendly and explained things clearly.
Reply from SupportwaveJan 6, 2022
Hey Akali, thanks so much for your feedback. We appreciate it!
Report
Hugh S.
Jan 5, 2022
Overall I was pleased
Overall I was pleased, however I needed a quote on a part for my computer which wasn't actioned until I had paid my job deposit which was non-refundable so it left me bound to using NerdApp which I think needs improvement.
Reply from SupportwaveJan 5, 2022
Hi Hugh, thank you for you feedback! We will pass this on to management. We have built the quoting feature and we are going to roll this out in Q1. Keep well, Caitlin
Report
customer
Dec 31, 2021
Fast and efficient!
Fast and efficient!
Reply from SupportwaveJan 3, 2022
Hi there, thanks so much for your feedback! We appreciate it. Keep well, Caitlin
Report
customer
Dec 28, 2021
Really helpful
Really helpful. I am a complete dodo with pcs and Jaswill got everything sorted.
Reply from SupportwaveDec 28, 2021
Thanks so much for the great review Farah! We are glad that Jaswill got your PC sorted! We are here if you need anything else in future. Happy holidays, Kelvin
Report
Ding T.
Dec 27, 2021
good job!!!
The problem was solved. Good job!!!
Reply from SupportwaveDec 28, 2021
Hey Ding, so glad we were able to assist you! Keep well, Caitlin
Report
Mr S.
Dec 26, 2021
Really helpful agent called volkan he…
Really helpful agent called volkan he sorted the issue so quickly and was so friendly
Reply from SupportwaveDec 27, 2021
Thank you so much for your review. We will be sure to let Volkan know he did a great job! Happy holidays, The NerdApp Team.
Report
Tracy H.
Dec 24, 2021
Easy to use service
Easy to use service, technical expert was easy to understand
Reply from SupportwaveDec 26, 2021
Thank you so much for the great review Tracy! We are so glad you had a great experience! Happy Holidays! Kind Regards, Kelvin
Report
Diana J.
Dec 14, 2021
Amazing service
Amazing service - Adam had a great manner was patient and super efficient! I will definitely use this service again :)
Reply from SupportwaveDec 14, 2021
Hello Diana, thank you so much for the kind works and great rating! Adam is an awesome Nerd and we are so happy that you received amazing service, it's what we strive for :) I will let Adam know about your review! Hope you have a lovely week ahead.
Report

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