Ashley
Custom patch mishap turned positive
I created custom patches for my husbands hoodie. I ordered it a little after Black Friday and got it in time for Christmas. When I received them, the colors were off (yellow and dark). I messaged SwapWear and they immediately responded. They were very friendly and worked to get a resolution right away. They replaced the discolored patches quickly and stayed in continuous communication with me to make sure I got them and was satisfied. While errors are never fun, this company’s customer service in finding a resolution was amazing. I’m so excited to give this gift to my husband for his birthday!




